I've been seeing < 10 KB/s (3G download) in my area all day, every day (Amherst, MA & on UMass campus). Ping times have been reasonable, though (~ 120 ms). When I force roam (which I expected to be verizon 3G, it gets even worse. The drop coincided with all the students moving back for the semester. 3 miles away my speeds are 1-2 Mbps consistently. I even tried flashing back to another ROM to check. Same story on my wife's Moment, though. I've been travelling & have had slow speeds everywhere (Atlanta, Austin), though not as bad as Amherst. My PRL, radio, etc are all up to date.
I have a support ticket out on this, but dealing with them is a nightmare, and the feeling I get from sprint support is "we don't care enough to do anything about it, so we'll just give you the run-around instead." They are a disorganized, uniformed mess. Good to see I'm getting my money's worth with my "premium data" fee.