- Nov 23, 2014
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I purchased my first Gear S after reading the reviews and getting a rather positive outlook for the watch. I have a Note 4 and wanted them to work together. Also, I have a FitBit Surge, and wanted this to provide all that functionality plus act as a phone plus. I travel 40 weeks a year international and totally dig the T-Mobile service and global reach. The Note 4 is an awesome machine. I purchased the watch and hit the road, the 14 day return trial period elapsed while out of town. Within 14 days the software totally bugged out, flashing, turning off and totally non-functional; the watch stopped charging. The store replaced it and said because it was day 19, I could not get a refund, I begged for refund seeing this device was a total dog. Within 1 week the same exact story. Now I just got a third today in the mail as a replacement, and out of the box; the same. The watch is a total brick. It does not work. What a horror story and rip-off. I am off to the store now to get yet another. Without any way to return it for refund, I am at a total loss on this junk. This really ruins the reputation and branding for Samsung products for me. Has anybody else discovered this device to be junk? The reviews and all that don't seem to describe the kind of serious issues I am now experiencing on what is my third device in less than 8 weeks. I am going to post videos of this on You Tube shortly.