a5 2016 fast charging not supported after updates

[aw88750]

Hi Dear All,

I am receiving update message on my a5 2016 frequently from copules of days, but I was ignore it. now unfortunatly last night I tap on update and now my farst charging option is not showing, before update my mobile charge with in 30 to 40 mints, but now its take hourse and still not fully charge. please help.
2ndly is there any log where can i check my all update log with name of update , date , time etc ?
regards,
Abdul Waheed

 

[anon(632115)]

Have you enabled it? Settings>Battery>enable fast cable charging

 

[aw88750]

@Pugs1957 Thx for your reply, I checked but no option found in Settings>Battery>enable fast cable charging
pic link,
https://drive.google.com/file/d/0B1rGry7_j9DncGZqbl9PNUJ0MXM/view?usp=sharing

Regards,
A.Waheed

 

[anon(632115)]

Hi, I'm not sure what to suggest. See the last post here https://www.orduh.com/fix-samsung-galaxy-a5-wont-charge/
I have read some devices still fast charge but they can no longer turn it off. Maybe send an email to Samsung Customer Services? I'm out of ideas, sorry

 

[Surjith Shankar]

The very same problem here Abdul. in my phone, No fast charging, No OTG, also No PC connection. Please check if your mobile supports OTG, and PC connection, now...

 

[anon(632115)]

The default connection to PC is now charging. When connected, swipe down your notification bar and select USB option

 

[Surjith Shankar]

when i swipe down, i cant see anything dude, as connected to a wall charger

 

[anon(632115)]

Dumb question but have you installed Samsung USB drivers?

 

[Surjith Shankar]

Yes. Please don't again ask dumb questions like this.

 

[anon(632115)]

Sometimes people miss the obvious (I did say it was a dumb question) but I don't like your attitude so best of luck, I'm not going to try to help you any further!

 

[Surjith Shankar]

Please don't say like that. That was a funny quote.Don't take it serious. I'm stucked here.. please help me. I have being contacting Samsung for 3 months..... I have only expectation here... Sorry... Please....

 

[anon(632115)]

Sorry I misinterpreted your reply. Seems Samsung have messed up a few things. Firstly, OTG, and fast charging. PC connection may be a faulty cable. Try another and make sure its a "proper" one for a Samsung as Samsungs use different cables to most devices.
I have read on a few forums, the problems after the update and there don't appear to be any resolutions.
Personally, I would try clearing cache, then factory reset and then explore the possibility of rooting and using a custom ROM which hopefully won't have the same issues as the stock firmware. I personally don't see why you should have to consider rooting the phone, Samsung should have got it right before they released it. The only thing I can think if, which I suggested to Abdul, is to email Samsung.
I wish I had a solution and am sorry I can't assist you

 

[Surjith Shankar]

It's OK. If i need to flash a custom ROM, i need to use ODIN. But without my PC recognition, i can't use ODIN. Anyother ways of flashing? No custom recoveries, My phone is fully official.

 

[anon(632115)]

No Odin is the only way. If your phone when unlocked cant be seen by your pc it could be drovers, faulty usb socket on phone or pc or cable. You have the drivers so try another usb port and or cable. I assume nothong shows up in Windows device manager?

 

[Surjith Shankar]

Yes. Nothing shows up. Can there be fault in Phone's socket? If it was, then charging will not be done right?

 

[anon(632115)]

There are pins for data and charging so phone may charge but not send data depending upon the nature of any damage. Most times it is the cable at fault

 

[Surjith Shankar]

Oh God ! I tried many cables. So, it will be my port problem right ? I used a flashlight and see the hole... nothing is loose or damaged... How can i resolve? If the problem is with my port, will it cost me ?(Warranty can't be attained, its international phone and im in different country)

 

[anon(632115)]

Do you have access to another samsung that you can try connecting to a pc? That would rule out the pc

 

[Surjith Shankar]

No. But i tried in different PC 's.

 

[aw88750]

Surjith Shankar, thx for reply, I am searching but unfortunately still not found any solution. 2ndly I am looking how to set default storage path to SD card.