a5 2016 fast charging not supported after updates

[aw88750]

Hi Dear All,

I am receiving update message on my a5 2016 frequently from copules of days, but I was ignore it. now unfortunatly last night I tap on update and now my farst charging option is not showing, before update my mobile charge with in 30 to 40 mints, but now its take hourse and still not fully charge. please help.
2ndly is there any log where can i check my all update log with name of update , date , time etc ?
regards,
Abdul Waheed

 

[aw88750]

Dear Pugs1957, I receive fast charging problem after update of software, there is no charger and pins issue. I don't know why this happend after updateing, why thay relase updates with bugs ?
I am stuck after updateding in fast charging problem & also change default storage to SD.
I am thinking to sale my a5 and switch to iPhone may be in future.

 

[anon(632115)]

Hi, its pretty poor what Samsung have done to the phone. If you sell it you will lose money. It may be worth emailing Samsung. I'm sorry but that's all I can think of at the moment

 

[aw88750]

ok what is the help desk e-mail id of samsung can you plz share with me Pugs1957.

 

[anon(632115)]

Where are you located?

 

[aw88750]

Pakistan . City name Rahim Yar Khan.

 

[anon(632115)]

OK Here you go Support | SAMSUNG Pakistan
Scroll to the bottom of the page and you have a few contact options. You can instigate a chat online with an adviser,too
Let us know how it goes.
Best of luck