My epic attempted the update and now it is cycling through sprint 4g screen and galaxy s screens customer service didnt know what to do i tried the manual update and it keeps failing the verification. does anyone one know what i am doing wrong I dont want to lose the apps i didnt back up i was not aware of the update prior to the phone performing it. i thought it was a normal system update i know that a few others have had the same problem and they performed a soft reboot and it worked and one had to restore to factory settings can someone help me with this
SMWolfe
SMWolfe