Air Command greyed out after Marshmallow update

[badgerfrisch]

A factory reset will keep it on Android 6.0.1 (or whatever the number actually was). I had this issue (and with IHeartRadio forcing the phone to restart) and the factory reset solved those issues.

Posted via the Android Central App

 

[iFikoo]

u r great am really thankful of what u told me to do and it works really thanksssssss

 

[iFikoo]

Suggesting in the event the following hasn't been tried.

Settings\S Pen\Pen detachment\Detachment options has choices for "Air command", "Action memo", or "None".

Maybe somehow "None" was set?

Really thank uuuuuuu it works u r genius Trees

 

[Flip Sy]

Found a solution!

- remove s pen

go to
Accessibility
Dexterity and Interaction
Universal Switch (turn it on then select add switch)
Select Accessories then hover the s pen and click the button.

Works like a charm for me.

 

[392ujj]

Found a solution!

- remove s pen

go to
Accessibility
Dexterity and Interaction
Universal Switch (turn it on then select add switch)
Select Accessories then hover the s pen and click the button.

Works like a charm for me.

It doesn't work on mine. I also have this problem that when I try to open my messages it always says that "Unfortunately messages had stop" something like that. Please really need help only got my phone for like 1 week

 

[TV417]

Oh Boy! I'm kind of glad I didn't get the Marshmallow update yet [T-Mobile]
I use my Air Command constantly. I would be lost without it.

Posted via the Android Central App

 

[kourteous3]

The accessibility trick works.....my air command is back. Had to try it several times...but it's back....Thank you

 

[Ahmad R Beigi]

got marshmallow updates yesterday. Galaxy note 5. No Air command! Lost without it

Air command no longer works when I take the s pen out. If I go into settings, air command is greyed out and won't let me turn it on. Any suggestions?

The "Air command" is missing from Settings\S Pen\Pen detachment\Detachment. It has 2 options "Action memo", and "None".
Any Suggestions

 

[Dhanikz]

It doesn't work on mine. I also have this problem that when I try to open my messages it always says that "Unfortunately messages had stop" something like that. Please really need help only got my phone for like 1 week

Try this, it might help the grayed out issue. I can't really try it as i do not have this problem,

Settings > lockscreen and security > other security settings > clear credentials.

Hope it works

 

[Ahmad R Beigi]

got marshmallow updates yesterday. Galaxy note 5. No Air command! Lost without it

Air command no longer works when I take the s pen out. If I go into settings, air command is greyed out and won't let me turn it on and also:

The "Air command" is missing from Settings\S Pen\Pen detachment\Detachment. It has 2 options "Action memo", and "None".

Settings > lockscreen and security > other security settings > clear credentials has also been disabled and gray

 

[Dhanikz]

got marshmallow updates yesterday. Galaxy note 5. No Air command! Lost without it

Air command no longer works when I take the s pen out. If I go into settings, air command is greyed out and won't let me turn it on and also:

The "Air command" is missing from Settings\S Pen\Pen detachment\Detachment. It has 2 options "Action memo", and "None".

Settings > lockscreen and security > other security settings > clear credentials has also been disabled and gray

Are you using any package disabling software?

 

[rajswamy]

It doesn't work on mine. I also have this problem that when I try to open my messages it always says that "Unfortunately messages had stop" something like that. Please really need help only got my phone for like 1 week������������������

try this
go to settings/accessibility /vision /voice assistant /on
used it for few minutes in that setting
than restarted the phone
than put voice assistant to off
voila air command started working

 

[Ahmad R Beigi]

It was a joke. wasn't it???????????????????

 

[Indianjaffer]

try this
go to settings/accessibility /vision /voice assistant /on
used it for few minutes in that setting
than restarted the phone
than put voice assistant to off
voila air command started working

Thank you rajswamy.

It works.

Got back air command on my Note 5. Had the greyed out problem since Marshmallow update.

 

[Dilby222]

Lmao, actually worked. Thanx times a Million.

 

[Teddy1551]

try this
go to settings/accessibility /vision /voice assistant /on
used it for few minutes in that setting
than restarted the phone
than put voice assistant to off
voila air command started working

Hi.. thought it was a joke!! Apparently it works.. Well done!! rajswamy..

Got the samsung update for marshmallows pop up on 5th may 2016 (Singapore) and the air command got grey out after the update. (Did Samsung do a QC test) call up samsung service centre and did a smart tutor support.. failed to find source of problem. Ask me to backup and send in.

Lucky with the power of technology found this place.. try all methods but fails.. voila.. rajswamy method works for me.. Thank you for saving my time queuing and waiting for Samsung support.

 

[suzi megan]

Air command no longer works when I take the s pen out. If I go into settings, air command is greyed out and won't let me turn it on. Any suggestions ?
Thanks

Posted via the Android Central App

I hve this problem too but I could not resolve it. I think sumsung will do it via new updates like before problems.

 

[suzi megan]

Thank you very mutch. I did it and problem solved. Im very very glad. Thank you again.

 

[nahamya]

Found a solution!

- remove s pen

go to
Accessibility
Dexterity and Interaction
Universal Switch (turn it on then select add switch)
Select Accessories then hover the s pen and click the button.

Works like a charm for me.

worked

thanks a lot :-*

how you find this ?

 

[dllrogers55]

Found a solution!

- remove s pen

go to
Accessibility
Dexterity and Interaction
Universal Switch (turn it on then select add switch)
Select Accessories then hover the s pen and click the button.

Works like a charm for me.

This method didn't work for my T-Mobile Note 5