Joe,
You know at least 100 times more than I do about these gadgets.
This will be a slightly long message, but I just wanted to give you a little background, so that you know exactly what I'm talking about.
Please help me with a pressing issue...For the past 18 months, when people called me, a few of them complained that it was easily 10 rings before they got voice mail.
I didn't give it a second thought because my business was new, and I didn't get a lot of calls.
Now, I'm seeing many more calls, yet no voice mail messages. And they are local calls, which are the people I cater to.
I have a Samsung Galaxy (I want to say Torch), but I'm not exactly sure. It is 3G, though.
So I read a bunch of forums about the subject, and I got the impression that the only way to adjust the feature was to call the carrier (in my case Boost Mobile.)
I called 1 week ago, and the first person who answered the phone said that the default time before going to voice mail was 20 seconds. He asked me what I'd like to adjust it to (10 secs, 5 secs, etc.)
I said let's try 10 secs, and I can always decrease it more if 10 secs is too long. He said fine and told me that it will start to work after 2 or 3 hours.
I waited 6 hours, checked the line, and it was substantially quicker before going to voice mail.
Today, I decided that that 10 secs is still too long (probably because I forward my business line to my Galaxy, so I'm guessing that the forwarding process adds a ring or 2).
I called the same Boost support number, and the guy who answered said that there was no way to adjust the time.
I asked to speak with the supervisor, and he said that there was no way to adjust the time.
I told him that I had adjusted it a week ago, the supervisor found the record of my call and the person who I talked to, but said that he had no way of reaching him.
He said that he would call me back in a couple of hours with (hopefully) a solution.
I figured I'd check out the forums again, in the meantime.
Then, by luck, I ran across a thread pertaining to "airplane mode". I have no idea what "airplane mode" is, nor do I care what it is.
But, someone mentioned that if "airplane mode" is activated, it sends calls directly to voice mail.
Is that true, and if so, how do I activate it properly? Does WiFi (whatever that is) have to be on or off? If I keep my phone is on "airplane mode", will it drain the battery excessively?
I would rather the calls go directly to voice mail, than to have people hang up before they reach my voice mail. That makes sense, right?
Thank You,
Daniel.