AirWatch breaks fingerprint unlock on latest AT&T update for Galaxy S6, how can I fix this?

[AC Question]

AirWatch breaks fingerprint unlock on latest AT&T update for Galaxy S6

Their forums have been down for days, and they have made it clear they won't actually support Android devices. Has anyone found a way around this since the latest round of AT&T updates?

Seriously Airwatch, I hate everything about you, and once I'm in a position to help select an MDM Platform I'll make sure we drop you like a bad habit.

Also, their presser saying they will "completely support" the S6 is just a lie.

Our Admins don't have time to fix their problems, and support told me to buzz off if I'm not an admin.

 

[IAm_SeanW]

Re: AirWatch breaks fingerprint unlock on latest AT&T update for Galaxy S6, how can I fix this?

I agree, the support model is beyond ridiculous - Our IT helpdesk are not supporting android devices, AirWatch email support says to contact my IT support! It's like groundhog day..Reset to Factory Settings, Update Apps, Install Airwatch, Encrypt device...(all good so far) - give it a little while and then i continually see the message, your device needs to be encrypted.