Alcatel 1V 2020 - applications close automatically

RuiM

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Dec 31, 2020
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Good evening,

I recently bought 2 ALCATEL 1V 2020 phones (Android 10).

Both began to behave strangely, especially when I get them online: any application I open ends up automatically closing. And, for a brief moment, the icons of all applications disappear from the screen, leaving only the wallpaper visible.

This behavior occurs in the first 30 seconds (+/-) after connecting to the WiFi or data.

Can someone help me solve this problem?

Thank you so much for any help.
 

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