Alcatel Idol 3: Why can i not get past the Emergency screen?

[AC Question]

I bought this phone from Cricket on sale a year ago. Did not use till now. I can not get past the Emergency screen! Mad! I can receive calls, but can not get any out, or do anything with this phone, other than answer calls. what the ........ am I suppose to do?

 

[jasonandrews25788]

do hardreset :
How to perform a hard reset when my Alcatel Idol 3 is unresponsive