Android Auto not connecting Pixel 6 to AudiA5.

[DMMarlowe]

My android auto intermittently connected to my 2019 Audi A5. Now it won’t connect at all. I cleared the cache, restarted the phone, disconnected the car, turned off the infotainment system, and held the power button for more than five seconds, as well as restarting, the car. Now I can’t reconnect the car. It tells me I need to connect my phone, but my phone is connected. I have tried different usb cords. That is not the issue. I have no issue connecting android auto to 2021 Cadillac or 2023 Corvette, however, I believe both of those are able to connect without a USB. The only thing I haven’t tried that I can think of is to uninstall android auto and reinstall it, but I am afraid to do that because it came with my phone and is a hidden app. If I uninstall it, will I be able to reinstall it?

 

[Bla1ze]

If I uninstall it, will I be able to reinstall it?

You can uninstall it. I won't ACTUALLY uninstall anyway. As soon as you tap uninstall, it will tell you to update it because it's built in and pre-loaded. You mentioned it connecting to other cars, you should try forgetting those other cars from the settings and seeing if that helps.

My Android Auto app isn't working - Android Auto Help

Before you check for these issues, make sure you have an Android phone running Android 9.0 (Pie) and up, with a data plan. For best performance, we recommend the latest version of Android. Follow

support.google.com

1. Unplug your phone from the car.
2. Select Menu
   
   
   Settings
   
   Connected devices
   
   Connection preferences
   
   Android Auto
   
   Previously connected cars
3. Tap on top right menu
   
4. Tap on Forget all cars
5. Try plugging your phone into the car again.

 

[DMMarlowe]

You can uninstall it. I won't ACTUALLY uninstall anyway. As soon as you tab uninstall, it will tell you to update it because it's built in and pre-loaded. You mentioned it connecting to other cars, you should try forgetting those other cars from the settings and seeing if that helps.

My Android Auto app isn't working - Android Auto Help

Before you check for these issues, make sure you have an Android phone running Android 9.0 (Pie) and up, with a data plan. For best performance, we recommend the latest version of Android. Follow

support.google.com

1. Unplug your phone from the car.
2. Select Menu
   
   
   Settings
   
   Connected devices
   
   Connection preferences
   
   Android Auto
   
   Previously connected cars
3. Tap on top right menu
   
4. Tap on Forget all cars
5. Try plugging your phone into the car again.

 

[DMMarlowe]

Thank you. I just uninstalled and reinstalled. We will see if that works. As far as the rest of the directions, I did that with the exception of forget it all cars and just forgot the one I was having the issue with. It didn’t work before but maybe it will now with the update. I will try it later.

 

[mustang7757]

What version is AA on 9.5 or 9.6 ?
There been problems on 9.6

Android Auto 9.6 Causes Major Issue, Installing an Older Version Fixes It

The most recent Android Auto version breaks down wireless connections, and users claim that downgrading is the only thing that works

www.autoevolution.com

 

[mustang7757]

[Moved this to AA forums]

 

[DMMarlowe]

What version is AA on 9.5 or 9.6 ?
There been problems on 9.6

Android Auto 9.6 Causes Major Issue, Installing an Older Version Fixes It

The most recent Android Auto version breaks down wireless connections, and users claim that downgrading is the only thing that works

www.autoevolution.com

I’m not sure how to find out, but I uninstalled and reinstalled it yesterday, so I’m sure now it’s the most updated.

 

[mustang7757]

I’m not sure how to find out, but I uninstalled and reinstalled it yesterday, so I’m sure now it’s the most updated.

Go to settings>apps list >Andriod auto tap and at the bottom should say version

 

[DMMarlowe]

Thank you. I tried that at first and couldn’t find it but I just went to additional settings in the app and found it. I have 9.6.632054.

 

[mustang7757]

Thank you. I tried that at first and couldn’t find it but I just went to additional settings in the app and found it. I have 9.6.632054.

Is it working on this version?

 

[DMMarlowe]

I will let you know. I need to go connect to the car. I will do that in a couple hours. Thank you.

 

[mustang7757]

I will let you know. I need to go connect to the car. I will do that in a couple hours. Thank you.

Ok , you're welcome!

 

[DMMarlowe]

It is still not working.

 

[mustang7757]

It is still not working.

Ok so if you go back to settings then apps>AA app tap >upper right corner tap and uninstall the update see if it works, now nake sure Olay store isn't on to automatically update apps so u can try the previous version of AA

 

[DMMarlowe]

Thank you, that didn’t work either

 

[mustang7757]

Thank you, that didn’t work either

So previous version and current version not working makes me believe something up with car head unit, try erase your device and pair again to the car . Also is this wireless or wired?

 

[DMMarlowe]

This is wired. My husband’s Android works fine. My Bluetooth works fine.