Any T-Mobile Users Not Receiving Text Messages From ATT Customers?

[phone-a-holic]

I am not receiving text messages from users with ATT. I do receive MMS though. Last time I called tmobile they cleared some stuff and it worked for about 5 minutes.

 

[bkeaver]

I am still receiving texts from my son who has ATT and I am on T-MOBILE

 

[jtfwTX]

I have Tmo and no issues from other providers

 

[phone-a-holic]

Here is a link from an ATT customer

Sporadically my texts not getting thru to tmobile recipient | AT&T Community Forums

My device - at&t provided Samsung 22+ Using Google messaging and do not have it marked to send sms/messages only. Messaging shows I am sending RCS message now. My texts are sometimes not...

forums.att.com

 

[bassplayrguy]

I can send texts to my wife's ATT phone but no pics

 

[jtfwTX]

I can send texts to my wife's ATT phone but no pics

is this a new issue or has it always been like this for you?

 

[TooDarkPark]

I signed up just to reply. I have a prepaid AT&T account on an iPhone and a postpaid T-Mobile on the S24 Ultra. Got the text just fine on the S24. Even tried sending a picture and that too went through.

 

[phone-a-holic]

is this a new issue or has it always been like this for you?

it has been happening for 6 months. I was told to get new sim and did same thing happened. then they said get a new phone. now still having the issue.

 

[mustang7757]

it has been happening for 6 months. I was told to get new sim and did same thing happened. then they said get a new phone. now still having the issue.

How many Att users not getting text ?
Are you you using Samsung or Google messages?

 

[jtfwTX]

it has been happening for 6 months. I was told to get new sim and did same thing happened. then they said get a new phone. now still having the issue.

Can you receive pics/mms from all carriers and phones?

 

[phone-a-holic]

Can you receive pics/mms from all carriers and phones?

Yes I can

 

[phone-a-holic]

How many Att users not getting text ?
Are you you using Samsung or Google messages?

Samsung. I tried Google and something happens

 

[jtfwTX]

Samsung. I tried Google and something happens

RCS on or off?
I would start by making sure RCS is off, then see if you can receive texts from your wife's ATT phone. I also personally would reset mobile network settings in settings-general management-reset.
If that doesn't work I would probably then try the dreaded factory reset and before setting it all up, see if that changes anything.

I don't know if in safe mode can we receive or send texts? I'm assuming no or likely one of the smarter members on here would have suggested that first.

 

[phone-a-holic]

RCS on or off?
I would start by making sure RCS is off, then see if you can receive texts from your wife's ATT phone. I also personally would reset mobile network settings in settings-general management-reset.
If that doesn't work I would probably then try the dreaded factory reset and before setting it all up, see if that changes anything.

I don't know if in safe mode can we receive or send texts? I'm assuming no or likely one of the smarter members on here would have suggested that first.

Everything you are suggesting has been done on my old s22 and now my s24. None of it is working. There are others with this issue.

 

[jtfwTX]

Everything you are suggesting has been done on my old s22 and now my s24. None of it is working. There are others with this issue.

Jeez that's so frustrating. I can't believe it's such a widespread issue. Sorry!

 

[mustang7757]

Samsung. I tried Google and something happens

What do u mean something happens with google messages?

 

[phone-a-holic]

What do u mean something happens with google messages?

Something happens

 

[jtfwTX]

Something happens

Do you mean to say the "same thing happens" if you use samsung or Google messages?

 

[mustang7757]

Something happens

What's something that happens?
Your not being clear in your response.

 

[phone-a-holic]

Same thing happens if I use samsung messages or google
No text received from att. My issue has been escalated with Tmobile