Anyone know VZW/Moto's policy on dead pixels?

MarkyD311

Well-known member
Oct 9, 2010
52
11
0
I have a dead pixel dead in the middle of my Xoom screen. Does this warrant a replacement? When ever there is something dark on the screen, it's very visible and makes me insane. Anyone else have any problems?
 
Just exchange it from where you bought it -- especially if you are still in the return window. An $800 tablet needs to have a perfect screen free of defects.
 
Just exchange it from where you bought it -- especially if you are still in the return window. An $800 tablet needs to have a perfect screen free of defects.

Got it at VZW and the 14 day return period is expired. Got it at launch. I called the store, and they said I have to bring it in and they'll ship me another (which will likely be a refurb.) :confused:

Thanks for the replies!
 

Trending Posts

Members online

Forum statistics

Threads
956,948
Messages
6,970,777
Members
3,163,667
Latest member
MatthewD