Anyone order from Samsung directly?

[Blues Fan]

Yes it will have to ship tomorrow to get it Thursday. I wish Samsung order status had some progress bar.

Just blows my mind they have had all this time to prepare for it yet Apple does it in a shorter time.

And to do two day shipping instead they shouldn't have wasted the money to ship us those garbage speakers. What a joke. Shoudl have gave us overnight shipping instead of that junk.

 

[blaine07]

Anyone have more info on this? *

 

[Rumline]

I don't understand why someone would spend 3 hours setting up their phone and then put in their SIM. Being non-committal?

 

[aokusman1]

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Anyone have more info on this? *

I can't believe that putting in a sim would erase your phone without asking for your approval.

 

[blaine07]

I can't believe that putting in a sim would erase your phone without asking for your approval.

That's exactly why I'm trying to find more info? A security feature? How? Maybe after he put a password on phone or something!??

 

[ktr04]

When you put in a sim card for the first time, the phone does a factory wipe and installs the carrier settings. This only happens on the first time. Also, the phone locks to the carrier as well after inserting the sim for the first time.

 

[gmtom1]

So I pre-ordered from Samsung on day 1 so I could also get the $99 bonus bundle and ordered the DeX dock in the same order. Just got an email that the DeX dock is backordered, but it doesn't mention anything about the phone or preorder bonus items. I checked the order status site and it still says pre-ordered. I hope they don't delay shipping my S8 & preorder bonus just because the DeX dock on the same order is backordered. I'm going to call them tomorrow to find out for sure, but if it's delayed, I'm cancelling my Samsung order, since I also have an S8+ coming from TMo directly.

 

[aokusman1]

When you put in a sim card for the first time, the phone does a factory wipe and installs the carrier settings. This only happens on the first time. Also, the phone locks to the carrier as well after inserting the sim for the first time.

Never happened to me before.

 

[ktr04]

Never happened to me before.

I think it started with the s7...thats for devices in Canada though, I don't know what it's like for other countries.

 

[gmtom1]

On top of my DeX dock being backordered, I just realized that Samsung in two holds on my cc for my order, so they're tying up an extra $1k of my credit limit.

 

[Blues Fan]

On top of my DeX dock being backordered, I just realized that Samsung in two holds on my cc for my order, so they're tying up an extra $1k of my credit limit.

Mine has a hold too! IF they don't ship tomorrow we should demand free overnight shipping when calling to complain about it since I pre ordered the first day of pre orders there is no excuse why I can't get my phone by the ADVERTISED time.

While Tmobile has a nightmare return process and a $25 service fee to add, it is far more easier to order and track your order with them. If mine doesn't ship tomorrow they're getting an ear full and I will ask for overnight shipping or cancel my order because I could just walk in tmobile or order from them and get overnight.

 

[Blues Fan]

samsung just replied on twitter to me about it. Lets see where this goes.

 

[blaine07]

samsung just replied on twitter to me about it. Lets see where this goes.

Keep us posted

I just need to know when about I need to finagle being off work so someone is around to sign for it. *

 

[flyingkytez]

Is it shipping on the 21st or before?

 

[Blues Fan]

Is it shipping on the 21st or before?

Supposed to be by the 20th get it but a couple mentions say shipping the 20th or 21st. Like I said that is false advertising. I won't do business with them anymore and only through my provider then. I've had problems with Samsung in the past over a simple replaecment item.

 

[Blues Fan]

Another thread on reddit just popped up about this with complaints as well.

 

[blaine07]

Another thread on reddit just popped up about this with complaints as well.

Link?

 

[Blues Fan]

https://www.reddit.com/r/GalaxyS8/c...rom_the_us_that_ordered_from/#bottom-comments

 

[Blues Fan]

Got a reply back on twitter and they say contact their E commerce dept.

 

[Nubwy]

Got a reply back on twitter and they say contact their E commerce dept.

They'll just say that they haven't shipped yet and you'll get a notification that it's shipped the 21st or 20th. In short, if you don't have a tracking number by tonight on the 18th, you ain't getting it by the 20th. I doubt most people get their phones on the date they promised. But hey, we are being unreasonable.