App Data Not Restoring to New Phone

[pvthomas]

Hi,
I just got a replacement note 4 under warranty and want to transfer all of my apps and their settings/data to the new phone. I tried Samsung smart switch and Google tap&go transfer and both transfered the apps, but not the settings. I know you can do a complete copy with an iPhone, is this possible with Android?
Thanks!

Posted via the Android Central App

 

[dpham00]

Try Helium

 

[pvthomas]

I'll try that, thanks!

Posted via the Android Central App

 

[DWR_31]

Hi,
I just got a replacement note 4 under warranty and want to transfer all of my apps and their settings/data to the new phone. I tried Samsung smart switch and Google tap&go transfer and both transfered the apps, but not the settings. I know you can do a complete copy with an iPhone, is this possible with Android?
Thanks!

Posted via the Android Central App

What you are looking for is a new feature of Android 6.0 Marshmallow. Helium may work, but I haven't had much luck with it.

Sprint Galaxy Tab 4 on 5.1.1 update.
Gives me hope for 6.0 Marshmallow.

 

[pvthomas]

Hi,
I just used Helium and restored just the all data to the apps that I wanted to and used the Google restore to bring back all the rest of the apps (without data). It took a while to figure out how to use Helium but it eventually worked. Thanks for everyone's help!

Posted via the Android Central App