i never used asurion for an epic but i did for a blackberry bold 9650 (before i upgraded to my epic). they sent me a brand new one (my son spilled juice on it) in a box accessories and everything and it was in working condition. my sister had them replace her phone and they sent her a refurb but there wasn't anything wrong with it, in fact its been over a year and a half and it still works great.
I got one and it had an issue with the screen not rotating. Also the keyboard had a crack. They replaced that one with a brand new one. They told me it was policy to send a new one, it the 1st replacement had a problem. They even told me to keep the memory card, cables, battery and back door
Hmm, currently on try 3 for my wife's. All have been refurb and they've actually been getting worse in quality![]()
I thought that the TEP insurance was through Asurion. At least it was on my wife's Blackberry last summer./notlegaladvice
If you have TEP just "drop" the phone and take it in to a certified Sprint repair store, they'll replace it with a new one.
/notlegaladvice
I thought that the TEP insurance was through Asurion. At least it was on my wife's Blackberry last summer.
/notlegaladvice
If you have TEP just "drop" the phone and take it in to a certified Sprint repair store, they'll replace it with a new one.
/notlegaladvice
Hmm, currently on try 3 for my wife's. All have been refurb and they've actually been getting worse in quality![]()
I had the same problem. The last phone that I got from Asurion was crap. They sent me a refurb Epic. It was the worse phone I ever had. I had to take it back to Sprint. Sprint on the other hand gave me a new one. They charged me $100 and sent me a PS phone.![]()