AT&T app scan

mimichelle13

Active member
Mar 25, 2023
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I have included two pix. Multiple pages of the same scan for Lyft with same time. Then a few of the next pic showing "hide" and "tethering". Then it starts over again for a bit further in time. This goes on for a month's worth of scans. It's not showing any other app scans. And there were at least 3 if not more other downloads and scans.
Obviously my carrier is Att
Phone is Motorola stylus 2022
Android 13

Phone has been acting funny over the past few weeks. Randomly will perform slowly. And talk to text can lag.
Yesterday I was using Waze GPS/maps app and it was telling me to go turn in over direction, but that direction was not the same as highlighted route. The spoken turn was not even on the page. It was very bizarre. I even shut it down and restarted it... Same thing. Thank goodness I got to a street I recognized and didn't feel lost anymore.
Yes I continually clean out cookies
I'm only using about 26% of storage. And I don't download from outside of Google Play store. Yes I understand that doesn't mean the apps are safe. The apps I do have are believed to be safe, been around a while and no issues.

One more point to inform....
AT&T had a data breach in April

Giving all the info I can think of to help the reader understand in case It's helpful for a resolve or understanding.

Why would the app scan show the same thing, same scan for one single app multiple times like that?

Why does it keep showing "hide" and "tethering" ? I don't even use tether and other than whatever hide apps or whatever is pre installed I do not hide anything on my phone. I have no reason to. So I'm confused
Thanks1129152659.jpg30314350.jpg
 
Is this app scan part of AT&T ActiveArmor? I wouldn't know exactly how it works, but one possibility is that your Lyft Direct app is glitching and staying too active in the background. This might be triggering App Scan to scan it to make sure it's safe, and might also explain why your phone is bogging down.

You can consider clearing the app cache and data for Lyft Direct in Settings>Apps, then Force Stop it, then open it again and log back into your Lyft account. Now see if the problem persists. If it does, you may want to contact Lyft support and see if they're aware of any issues: app.store.lyft@payfare.com

I'm also not sure why the app scanner would list "Hide" and "Tethering", but it may just be that those are the apps it scanned first when doing the routine full app scan for your system. I wouldn't consider this suspicious.
 
I have noticed the same thing when my AT&t active armor app scans my Samsung Galaxy s22. It shows me the same app has been scanned two to three dozen times. Everything appears safe and continues to run appropriately as far as I know though.

The one thing that troubles me with regards to the activearmor scans is that every time activearmor automatically scans my phone when I have it scheduled to do so, the number of apps that have supposedly been scanned by activearmor continue to increase even though I have not downloaded anything new to my phone.

I have found myself meticulously in painstakingly going through every single app and scouring the internet to learn exactly which app does what and whether or not it could have been potentially loaded remotely.
 
I have noticed the same thing when my AT&t active armor app scans my Samsung Galaxy s22. It shows me the same app has been scanned two to three dozen times. Everything appears safe and continues to run appropriately as far as I know though.

The one thing that troubles me with regards to the activearmor scans is that every time activearmor automatically scans my phone when I have it scheduled to do so, the number of apps that have supposedly been scanned by activearmor continue to increase even though I have not downloaded anything new to my phone.

I have found myself meticulously in painstakingly going through every single app and scouring the internet to learn exactly which app does what and whether or not it could have been potentially loaded remotely.
Welcome.

So far as I can tell, this is the support email address: g07461@att.com

By all means tell us what they say. I don’t use such apps myself, but I guess that many people must have them preinstalled on carrier phones. Presumably, they can also be disabled if you think that something is amiss with the app.
 
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AT&T tends to load up the cheaper phones with more junk than the higher end phones, which they do keep rather light on the fluff. Some things can be uninstalled, and the rest at least disabled. Active Armor can be uninstalled completely. I've done that. I never used it. AT&T Cloud is an example of one of their apps that can only be disabled - which I've also had to do.
 
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