Inside Screen Malfunction

[donebrasko]

Has anyone else had screen issues with the inner screen? Mine just started acting up today. I have insurance but didn't know if others had that problem. When I open it, it messes up until it goes completely out.

 

[mclarryjr]

No issues here on mine. So when you're opening the fold the screen isn't "the way it should be" until it's completey open? I'm assuming you have restarted the phone.

 

[mustang7757]

Have not noticed that happening

 

[Talderon]

No issues for me either. Does it seem like a HW issue or something that glitches from the SW? Try a reboot?

 

[donebrasko]

I haven't tried to reboot yet but I will. I feel it's hardware because when I screenshot it looks fine.

 

[donebrasko]

Reboot didn't help. When I open it, I see small cracks right down the middle.

Would weather cause this? The weather had been all over the place. One day 70s and the next 30s and 40s.

 

[Bkdodger1]

Sorry to hear it and thinking just one of those things screen goes bad unfortunately no particular reason

 

[mustang7757]

Reboot didn't help. When I open it, I see small cracks right down the middle.

Would weather cause this? The weather had been all over the place. One day 70s and the next 30s and 40s.

In those Temps I highly doubt it

 

[Talderon]

You happen to be able to take any pics?

Have you tried to reach out to Samsung about warranty?

Reboot didn't help. When I open it, I see small cracks right down the middle.

Would weather cause this? The weather had been all over the place. One day 70s and the next 30s and 40s.

 

[mclarryjr]

I would reach out to Samsung to get a replacement.

 

[donebrasko]

I would reach out to Samsung to get a replacement.

I did. I'm going to ubreakifix tomorrow

 

[mustang7757]

I did. I'm going to ubreakifix tomorrow

Let us know how everything goes

 

[trucksmoveamerica#AC]

I've had trouble getting ubreakifix to replace the inside screen protector, I get the lecture of they see a lot of problems with the folding phones. They will probably say you need to send it in. Hopefully they have improved. Please let us know how it goes for you.

 

[mlblack16]

I've had trouble getting ubreakifix to replace the inside screen protector, I get the lecture of they see a lot of problems with the folding phones. They will probably say you need to send it in. Hopefully they have improved. Please let us know how it goes for you.

When I took the ZF3 in to replace the screen protector twice on the inside display, the first time, I think they charged me both times even though I had the protection plan that either owns ubreakifix or partners directly with them.

I questioned both times and they gave me some BS answer each time, like the warranty is why I was "only" paying $30.