AT&T December Update Patch

[mustang7757]

Yes. It's from ad guard

Try to disable that and try again for software update

 

[al3azim]

Try to disable that and try again for software update

Good catch

 

[mustang7757]

Good catch

Just hope it works out for her , thank you

 

[al3azim]

Just hope it works out for her , thank you

Agreed. Has to be frustrating to not be able to update the device

 

[sweetypie31]

Try to disable that and try again for software update

Still nothing but thank you for the suggestion.

 

[al3azim]

Still nothing but thank you for the suggestion.

Have you tried this method - https://www.androidcentral.com/how-update-your-samsung-phone-smart-switch

 

[sweetypie31]

Have you tried this method - https://www.androidcentral.com/how-update-your-samsung-phone-smart-switch

Yes. Several times

 

[mustang7757]

Yes. Several times

Restart device after turning VPN off

 

[mustang7757]

something definitely not right

 

[kevinpleasants]

Try going to settings and change your time to a future date. Example, change it to December 7th and apply, and then quickly check for an update. Remember to set your date back after checking... I hope this works.

 

[sweetypie31]

Try going to settings and change your time to a future date. Example, change it to December 7th and apply, and then quickly check for an update. Remember to set your date back after checking... I hope this works.

Tried that.

Restart device after turning VPN off

Did this.

It's really a big mystery. I've never had this issue before. Lol

 

[mustang7757]

Tried that. Did this.

It's really a big mystery. I've never had this issue before. Lol

I know it's really crazy we did all steps
If you have patience, do factory reset set up new and don't download any apps for few hours then check for updates...that's all I can think of hopefully you have a backup

 

[mustang7757]

if that don't work , I have last solution being with sd card if you have one

 

[al3azim]

Did you try wiping the cache using the volume up, bixby and power button? Then restarting the phone and try downloading the update?

This is definitely a weird one that I have not seen before

 

[sweetypie31]

if that don't work , I have last solution being with sd card if you have one

What's the solution with the SD card?

 

[mustang7757]

What's the solution with the SD card?

I'm going get all the information for you when I get to work, show u what to download to the sd card , it's easy should take 15 minutes and this definitely going work

 

[mustang7757]

What's the solution with the SD card?

Ok I gathered the info
Go to Samsang.firmware.science
I'll show the pictures
Go to note 9
Click firmware last 4 letters/ numbers just look at ARJ7 click it
Then click ARK5 download to computer after it downloads from your computer transfer to your phones sd card and then go into recovery power,up volume and Bixby same time after you hit restart phone from recovery hit sd update and should take 10 minutes to download the update and should be on November security

 

[mustang7757]

2nd page

 

[mustang7757]

3rd page

 

[Venom0642]

Or can get it here links are much faster
https://forum.xda-developers.com/galaxy-note-9/how-to/att-note9-leaks-updates-t3849989