AT&T Preorder Shipping Status?

[Gsxr151]

Has anyone received an update from AT&T on shipping status? I wonder if they are shipping today or tomorrow?

 

[wpd214]

Has anyone received an update from AT&T on shipping status? I wonder if they are shipping today or tomorrow?

Mine is still in progress. Talked to ATT earlier, they're shipping tomorrow. Considering cancelling my order and buying in store.

 

[Gsxr151]

I called best buy and they said they will not have until the 22nd, so ATT might still be the fastest option. That just seems odd they would ship on a Friday. We won't receive until Monday. It's not the end of the world obviously...it's a watch, but just curious when they will arrive.

 

[wpd214]

I was surprised as well. I figured I would check the At&t store tomorrow. I'm like you, it is just a watch... but just odd they would do that.

 

[Gsxr151]

Well yeah, we still paid good money for these haha. We want our goods!

 

[CHRISALLEN3285]

I got an e-mail from AT&T with the order number and shipping address and when I click on check my order the order status says "Preparing to ship." It also says estimated ship date: November 18, 2016. I had mine shipped to the AT&T store so they could set everything up for me

 

[Gsxr151]

Yep, mine says the same thing.

 

[Sword fish]

This is sounding a lot like what happened to us in Canada. BestBuy opened pre-order mid October and said they would ship on the 18th. Last week we all got emails saying we wouldn't receive until the 23rd now.

 

[Jaycemiskel]

Wonder if that's why Verizon hasn't announced yet. Doesn't sound like Samsung has the stock ready, which is extremely disappointing

 

[nunyabiziz01]

My status shows shipping date as 11/17

 

[Sword fish]

Ya, mine still says that too but the email was clear it would be the 23rd. Also, note the status shows released on the 23rd. No charge on my cc yet.

Release Date: November 23, 2016
Free delivery arrives as early as Nov 18.

 

[TomOfTx]

My order status with AT&T still shows "In Progress" and a shipping date of 11-18-16. I was/am really hoping to get it shipped early and receive on the release day. If my local AT&T store has any for sale tomorrow and my order has yet to ship, I will just cancel it.

I did notice that AT&T's pre-order site changed since this afternoon and now shows an estimated shipping date of 11-22 to 11-25-16. Not sure if that will effect us who pre-ordered back on 11-4-16 or not, or if it is due to AT&T running out of stock available.

 

[Gsxr151]

I called my local Corp store and they said they "think" they are getting stock tomorrow, but they are idiots so I won't put much weight on that.

 

[BarryH_GEG]

My AT&T order first said "preparing to ship" with a 11/18 date. Then it changed a few days ago to "in progress" with a date of 11/17. That's where it stands now. It would seem the former is a more advanced stage than the latter. With my Note7 shipping info didn't show up until the day of or day before delivery. I don't remember which. T-Mobile users get a tracking number well in advance of shipment that doesn't register in the UPS system. AT&T used FedEx for my Note7 and the date the tracking number was created was days before I got it; I just couldn't see it. So hopefully some did ship today (11/17) and we'll get the tracking info overnight and the watch tomorrow. Or not.

 

[11B1P]

I got an e-mail from AT&T with the order number and shipping address and when I click on check my order the order status says "Preparing to ship." It also says estimated ship date: November 18, 2016. I had mine shipped to the AT&T store so they could set everything up for me

It will have to be synced to your phone. Doubt they will do anything until you get there.

 

[AL904]

I checked my S3's order status this morning by logging on to my AT&T account and it shows-

Order date: 11/04/2016 at 11:21:46 a.m. ET
Order status: In progress
We're working on your order, and we'll let you know once it's ready.
Estimated ship date: November 17, 2016

So I used the online chat feature, and here is a transcript of my chat with Sophia ( a real person? a bot?)-

Sophia S. : Hello! How may I help you today?
Sophia S. : Thank you for chatting AT&T. My name is Sophia. I am now currently reviewing the information you have provided and will help you momentarily.
Allen : Good morning, Sophia!
Sophia S. : Good Morning, Allen.
Sophia S. : How are you doing today?
Allen : Great, thanks! You?
Sophia S. : Perfect! I am glad to know that you are doing great.
Sophia S. : I am going great as well, thank you for asking.
Sophia S. : I see that you have a concern about the shipping date on your order, is that correct?
Allen : It was supposed to be overnighted to me. I am wondering if it will arrive today
Sophia S. : I will be more than happy to assist you with your order, Allen.
Allen : And I would like its tracking number
Sophia S. : Let me check on that for you.
Sophia S. : Thank you for waiting!
Sophia S. : I located the order and the reason it’s currently still processing is due to being on back order. At this time we don’t have an estimated time frame.
Sophia S. : Rest assure you that we’re working diligently to process and ship your order as soon as possible.
Sophia S. : There's nothing to worry about, Allen. We are currently replenishing the stocks in our warehouse.
Allen : Thanks for the info
Sophia S. : What I can do for you is to make sure that once the order is ready and in stock you’ll be notified via email when it ships out provided with the tracking number and shipping details on your order.
Allen : Great! Thank you
Sophia S. : Rest assure you that I will fully document our conversation.
Sophia S. : You are very much welcome, Allen.
Sophia S. : I hope I was able to assist you today.
Allen : Yes, thanks, and have a good day
Sophia S. : While you have me, is there something else I may be able to help with?
Allen : No, thank you
Sophia S. : Have a good day too, Allen.
Sophia S. : I am glad that I was able to assist you today. Thank you for being nice to me, I really appreciate it

Not too encouraging!

 

[Gsxr151]

Oh great...

 

[CHRISALLEN3285]

I checked my S3's order status this morning by logging on to my AT&T account and it shows-



So I used the online chat feature, and here is a transcript of my chat with Sophia ( a real person? a bot?)-



Not too encouraging!

I just logged into myAT&T account and I got the same message you did:

Order status: In progress
We're working on your order, and we'll let you know once it's ready.
Estimated ship date: November 17, 2016

 

[Gdwheel]

Mine says the same thing. Ordered on 11/4 at 12:21 pm.

 

[jakestgermain]

Mine changed this afternoon from in progress to preparing to ship.