AT&T S4 preorder $199

[meetsam23]

I pre-ordered my Samsung SGS4 online through ATT premier website and it went through successfully. I was excited to lay my hands on the newest Samsung GS4, but today at 4:30 PM i got an email saying my order has been cancelled. Subsequently I tried 2 more times to place the order, every time it was cancelled. The ATT customer care said the system automatically cancelled it. Pissed off mightily, I ripped apart the customer care guy who kept me on hold for 45 mins to find out the reason for cancellation. In the end I got one of those cancelled orders reinstated. So far it is in pre-order processing stage.

Any one in this forum who had a similar experience with pre-order from ATT website ?

 

[j510]

Check out the carrier branding for att. I wouldnt even mind if it said "AT&T" which i thought it would but this is even better

 

[satannik]

http://img.tapatalk.com/d/13/04/18/e7etasen.jpg

Check out the carrier branding for att. I wouldnt even mind if it said "AT&T" which i thought it would but this is even better

If people don't like it then they only need to buy the back cover !

Sent from my HTC Vivid Borked using Android Central forums

 

[j510]

If people don't like it then they only need to buy the back cover !

Sent from my HTC Vivid Borked using Android Central forums

Exactly but honestly i doubt anyone would mind it at all; case or no case. I sure wont

 

[j510]

We finally get headphones

 

[Mickeywdw1254]

http://img.tapatalk.com/d/13/04/18/ru6a5amu.jpg

We finally get headphones

I originally read it that way too but now believe it is the phone listed as "headset" as opposed to actual "headphones".

 

[Raptor007]

Free headphones usually suck anyways, but man are the carriers getting cheap or what?

 

[j510]

Makes sense

 

[smooth3006]

Just ordered my Black Mist on AT&T Premier which should be here on or before 5/3/13.

Sent From My Samsung Galaxy Note 10.1 Tablet

I paid for overnight so i should have mine may 1st.

 

[jobiggs]

"I pre-ordered my Samsung SGS4 online through ATT premier website and it went through successfully. I was excited to lay my hands on the newest Samsung GS4, but today at 4:30 PM i got an email saying my order has been cancelled. Subsequently I tried 2 more times to place the order, every time it was cancelled. The ATT customer care said the system automatically cancelled it. Pissed off mightily, I ripped apart the customer care guy who kept me on hold for 45 mins to find out the reason for cancellation. In the end I got one of those cancelled orders reinstated. So far it is in pre-order processing stage.

Any one in this forum who had a similar experience with pre-order from ATT website ?"

I went through the same cancellation process. My call to customer care resulted in an escalation ticket to have order reinstated but could take 24-72 hours...smh

 

[planoman]

Just ordered my Black Mist on AT&T Premier which should be here on or before 5/3/13.

Sent From My Samsung Galaxy Note 10.1 Tablet

Did you do full price or renew?

Sent from my Nexus 4

 

[Raptor007]

So I called AT&T to ask about the 32GB version and was told it would be sometime in May or June, but they didn't have an exact date yet. I then did an IM chat and at first the rep said it would be available at launch so when I confirmed the April 26th launch date of the phone, she then came back and said they didn't have an exact date. So how do you go from "at launch" to "not sure of a date".

Either way I am just going to have to ride it out and I won't take Verizon's. I will save $50 a month going to AT&T so its worth it. Just bummed about the delay. Apple can do it, but Samsung can't, go figure.

 

[smooth4lyfe]

http://img.tapatalk.com/d/13/04/18/ru6a5amu.jpg

We finally get headphones

The Samsung phones have always came with free headphones

 

[jtc276]

The Samsung phones have always came with free headphones

Not on carriers.

 

[smooth4lyfe]

Not on carriers.

Yes they do, well atleast on AT&T they did...I got one for my GS3 and all my other phones

 

[smooth3006]

Not on carriers.

Funny as ive always gotten headphones with my galaxy devices.

 

[jobiggs]

I pre-ordered my Samsung SGS4 online through ATT premier website and it went through successfully. I was excited to lay my hands on the newest Samsung GS4, but today at 4:30 PM i got an email saying my order has been cancelled. Subsequently I tried 2 more times to place the order, every time it was cancelled. The ATT customer care said the system automatically cancelled it. Pissed off mightily, I ripped apart the customer care guy who kept me on hold for 45 mins to find out the reason for cancellation. In the end I got one of those cancelled orders reinstated. So far it is in pre-order processing stage.

Any one in this forum who had a similar experience with pre-order from ATT website ?

Very disappointed and frustrated with at&t. Pre- ordered galaxy s4(for full retail price) on Tuesday and received confirmation email. Wednesday afternoon, I got a cancellation email saying that my order had been canceled because my address could not be verified and to visit a local retail store. I went to the corporate store the same afternoon and they were unable to pre order the phone in store and directed me to customer service. Customer service then directed me to either a store or place another order online since I had verified my address in store. So I placed another order online, canceled immediately. Another phone call to premier support resulted in an escalation ticket that was due to a supposed note on the account that stated customer can have order reinstated once address verified. I was told to allow 24-48 hours and I would hear back. Fast Very disappointed and frustrated with at&t. Pre- ordered galaxy s4(for full retail price) on Tuesday and received confirmation email. Wednesday afternoon, I got a cancellation email saying that my order had been canceled because my add 48 hours, I called and am told that the escalation ticket is closed and order still canceled. After going back and forth with the representative, I asked her to speak with someone in the escalation department. On hold for another five minutes and escalations representative explains that there is no way for her to override the system and that I must place the order in store. She is not able to explain why my address is unable to be verified and no further information. I would think that when paying almost $700 for a phone, at&t would be a bit more helpful... Disappointed to say the least.