ATT Update Android 10?

[lcs101]

I've given up for now trying to get the Android 10 update on my S10. Hours of chatting with ATT and Samsung didn't help. The only thing I haven't tried is swapping out the SIM card which seemed to have help others with update issues. I'm holding off now since I've been reading a lot of postings where people have been having problems after upgrading.

Certainly seems like the roll-out is being dragged out.

 

[Venom0642]

Certainly seems like the roll-out is being dragged out.

Odd that S10 hasn't got Android 10 while AT&T rolled out January patch Note10 Plus

 

[lcs101]

Odd that S10 hasn't got Android 10 while AT&T rolled out January patch Note10 Plus
View attachment 315284

I'm on the Note 10, but still don't have the android update.

 

[mustang7757]

I'm on the Note 10, but still don't have the android update.

If your familar with flashing through Odin , do it that way.

 

[lcs101]

If your familar with flashing through Odin , do it that way.

Unfortunately, it doesn't look like a very straightforward process with a Mac.

 

[mustang7757]

Unfortunately, it doesn't look like a very straightforward process with a Mac.

You'll need windows, I haven't heard anyone doing it on Mac

 

[lcs101]

You'll need windows, I haven't heard anyone doing it on Mac

Will just have to keep waiting for AT&T's snail-like rollout.

 

[mustang7757]

Will just have to keep waiting for AT&T's snail-like rollout.

Lol

 

[lcs101]

Maybe I'll have Android 10 by the time the next Note comes out...

 

[buzzy3970]

Wow AT&T still hasn't rolled out 5G? Thought everyone had it at this point.

 

[_YoKolorMeBadd]

Wow AT&T still hasn't rolled out 5G? Thought everyone had it at this point.

AT&T does have 5G we were talking about the Android 10 update.

 

[James Rogers2]

AT&T does have 5G we were talking about the Android 10 update.

I'm not sure why you don't have it, but they released android 10 back in December.

 

[lcs101]

I'm not sure why you don't have it, but they released android 10 back in December.

It's not released to everybody at once. They roll it out over time. Why it's taking so long for some, including myself, is a mystery to me.

 

[cohoman]

I've given up for now trying to get the Android 10 update on my S10. Hours of chatting with ATT and Samsung didn't help. The only thing I haven't tried is swapping out the SIM card which seemed to have help others with update issues. I'm holding off now since I've been reading a lot of postings where people have been having problems after upgrading.

I finally was able to get Android 10 (as well as several past security updates) to download and install on my S10. What I needed to do, was swap the SIM card in my S10 with a different one (I used the card from my wife's ATT iPad). After making the swap and rebooting, my S10 began downloading the OTA updates. You might try this for your Note. Good luck!

 

[lcs101]

I finally was able to get Android 10 (as well as several past security updates) to download and install on my S10. What I needed to do, was swap the SIM card in my S10 with a different one (I used the card from my wife's ATT iPad). After making the swap and rebooting, my S10 began downloading the OTA updates. You might try this for your Note. Good luck!

Unfortunately I don't have another ATT SIM card to insert. I talked to customer service a couple days ago. They said they'd push an update and I'd have it within 48 hours. Not surprisingly it's now been over 48 hours and still waiting.

 

[cohoman]

Unfortunately I don't have another ATT SIM card to insert. I talked to customer service a couple days ago. They said they'd push an update and I'd have it within 48 hours. Not surprisingly it's now been over 48 hours and still waiting.

They told me that same thing when they pushed the update to my phone (3 times).For me, changing the SIM card was the only thing that worked.

 

[sweetypie31]

Unfortunately I don't have another ATT SIM card to insert. I talked to customer service a couple days ago. They said they'd push an update and I'd have it within 48 hours. Not surprisingly it's now been over 48 hours and still waiting.

They never do it. One rep even told me that my phone had to have that particular software number on my phone already before I could update. I've been having update issues with Att since my 8s plus. I thought it was just my bad luck. I've been having to ODIN ( already saw that you couldn't do that ) all the latest updates.

 

[lcs101]

They never do it. One rep even told me that my phone had to have that particular software number on my phone already before I could update. I've been having update issues with Att since my 8s plus. I thought it was just my bad luck. I've been having to ODIN ( already saw that you couldn't do that ) all the latest updates.

Yeah, this is not the first time they told me they'd do it and nothing happened. Just in case, I tried again tonight. That person told me it would be pushed to me within an hour. Been over an hour and of course, nothing.

 

[lcs101]

Yeah, this is not the first time they told me they'd do it and nothing happened. Just in case, I tried again tonight. That person told me it would be pushed to me within an hour. Been over an hour and of course, nothing.

Talked to another person yesterday who said they'd have it to me in 2-4 hours. Unsurprisingly, nothing came from it. Then today, they bounced me around, and third person claimed they couldn't do anything because the phone was purchased from Best Buy. Told me it didn't have AT&T software. I call BS on that. To my knowledge it's no different from ones purchased through AT&T. Not only is it AT&T locked, but of course it had the AT&T box, says AT&T when I turn it on, and has all of the AT&T bloatware.

 

[lcs101]

They never do it. One rep even told me that my phone had to have that particular software number on my phone already before I could update. I've been having update issues with Att since my 8s plus. I thought it was just my bad luck. I've been having to ODIN ( already saw that you couldn't do that ) all the latest updates.

I wish I could do Odin on a Mac. Just realized it's not just a matter of not having Android 10, but I am still on the August security patch that came with the phone. This is just ridiculous. AT&T tells me it's a Samsung problem. Samsung tells me it's an AT&T problem. uBreakiFix is my next stop to see if I can get update flashed. I'm not optimistic.

Interestingly enough, I am remembering this same thing happened with my first Samsung, the S7, which was also purchased from Best Buy (AT&T branded also though). My s8 and N9 came from Target and Costco respectively, and I don't recall having the same issue. Probably just a coincidence, but I don't know. Google search shows this is not a new issue with AT&T Samsung phones, but not sure it's specific to where they were purchased.