ATTENTION SEIDIO: We want our 4g cases on the 4th!!!!!

thanks, now this is real customer service, I just order two of them the black and burgundy case. I live in Fort worth, so i hope I have no problem getting them by Friday, i used the fedex shipping.

hahaha...glad to find someone living close to me. just order one for myself on 2day shipment, thought burgundy go well with black, so waiting for it.
 
I just read a review that said the Seidio Innocase will protect the camera when the phone is laid down on it's back. The case apparently has a slight "lift".


IMHO just another reason to order this case
 
that burgundy one is looking better the more i look at it....I wish i had gone with that instead of the black:mad:
 
I just read a review that said the Seidio Innocase will protect the camera when the phone is laid down on it's back. The case apparently has a slight "lift".


IMHO just another reason to order this case

that is actually the primary reason of me ordering the combo case...I really need the holster only, but might as well protect the camera lens with minimum intrusion
 
Try to ask them see how many buyer from here after reading your thread here, you deserved. :p

LOL, I hope they gained a lot so they can continue to make good products! I'm sure they learned a lesson here and I'm sure they will make sure all future pre-orders for upcoming phones are delivered on the day of the actual product launch.

There are a lot more phones coming out to look forward to (droid 2, iphone 4g, etc)

My intent was never to harm Seidio, but rather help them. I know they are present here on the forums and interact very well. I just wanted to call attention to a better way for them to improve their business.

impatience is is a side-effect of techies
 
LOL, I hope they gained a lot so they can continue to make good products! I'm sure they learned a lesson here and I'm sure they will make sure all future pre-orders for upcoming phones are delivered on the day of the actual product launch.

There are a lot more phones coming out to look forward to (droid 2, iphone 4g, etc)

My intent was never to harm Seidio, but rather help them. I know they are present here on the forums and interact very well. I just wanted to call attention to a better way for them to improve their business.

impatience is is a side-effect of techies

Thank you for the constructive feedbacks.

All the orders received up to 5/31 will be sent out on 6/1 except pink case and its combo.

Thanks again.

Seidio
 
would u be able to comment on why the color WHITE is never offered for the innocase?

Until recently, Seidio seldom received the request for Innocase in white. Our product team is looking into this possibility now.

Thank you for the interest.

Seidio
 
Are you making a horizontal leather case that fits the EVO with the innocase on?

Sent from my PC36100 using Tapatalk
 
Until recently, Seidio seldom received the request for Innocase in white. Our product team is looking into this possibility now.

Thank you for the interest.

Seidio

by any chance, there will be some problem that an an evo4g with full body screen protector cannot fit in the case?
 
I had some issues with my Nexus One innocase with Seidio screen protector.
My screen protector came off when I slid the case on. They sent another screen protector, this time it was much better but it eventually came off too.
 
I had some issues with my Nexus One innocase with Seidio screen protector.
My screen protector came off when I slid the case on. They sent another screen protector, this time it was much better but it eventually came off too.

but it's not some problem that the size of phone changed since put on the screen protector, and the phone cannot fit in the case. am i right?
 
Can the innocase combo be used without the phone on the case?

I understand that they make the holster slightly bigger in the combos to accommodate the case, but can it work without the case? Thanks
 
by any chance, there will be some problem that an an evo4g with full body screen protector cannot fit in the case?

Our case precisely fits the phone. I do no think EVO with full body protector can fit in the case. I will check with our product group and get back to you today.

Sorry for the delay.

Seidio
 
shipping update ,

All the orders received by noon today (6/1) will be shipped out today (6/1) except Pink and pink combo which will be shipped by 6/4.


Seidio
 
Ordered mine last friday and it's sitting at the local fedex facility waiting to go out to the truck. Should have it today or tomorrow
 
Long Story Short:

Placed my Innocase II order with Overnight Delivery (thinking they were shipping units 6/3)
I spoke with Seidio CS about when they believe the orders were actually going to get shipped out (hoping I can downgrade my shipping to two-day in time for 6/4)
Turns out they shipped my Innocase Friday (5/30) with Overnight Delivery.
So its on the Fedex truck today (6/1) to be delivered.
Seidio CS calls my cell today and apologizes for the confusion and credits me back the difference between the Overnight & Two-Day Delivery, all the while, my Seidio Innocase should be home waiting for me..

Overall Customer Experience and Satisfaction - 10/10!

Thank You Seidio, you have a life-long customer here..

~OpTi
 

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