Question authentication error note 8. it's not the router. worked fine this morning

[annamagnani]

I get " authentication failed error when i put in password on note 8. pssword was always there and connected automatically. i had used a hot spot but when i tried to reconnect with my password it said error. the wifi router is working fine bc laptop is connected to it. the phone was authenticating fine this morning

should i reset network settings and if i do what could go wrong and what could ilose. the phone is not set up as a phone. use the broswer on it.

Please help if you know. thankx

 

[VidJunky]

Have you tried just forgetting the connection to your WiFi and redoing it? You don't mention that so I have to ask.

It's odd that all of this started after changing from your normal router to a hotspot and back again. Most people change connection methods at least a few times a day if not more so it seems unusual that this would have affected your connection in such a way. Resetting your network connections will do just that, it will cause you to have to log into every saved connection you have again as if it were your first time connecting. It will also forget your device connections and preferences. Like ear buds, car stereos, and if they are just for calls or for calls and media.

I found this article if you would like to read more.

What does resetting network settings do?​

On most devices, resetting the network settings deletes all the internet, local network and paired device settings it has saved. This isn’t a factory reset and none of your files will get deleted. Just the configuration settings for any kind of wired or wireless network.

I wouldn't call any of it horrible or expect it to have a lasting effect, unless it's a connection that you cannot remember the access code for it should be painless.

 

[annamagnani]

Have you tried just forgetting the connection to your WiFi and redoing it? You don't mention that so I have to ask.

It's odd that all of this started after changing from your normal router to a hotspot and back again. Most people change connection methods at least a few times a day if not more so it seems unusual that this would have affected your connection in such a way. Resetting your network connections will do just that, it will cause you to have to log into every saved connection you have again as if it were your first time connecting. It will also forget your device connections and preferences. Like ear buds, car stereos, and if they are just for calls or for calls and media.

I found this article if you would like to read more.

What does resetting network settings do?​

On most devices, resetting the network settings deletes all the internet, local network and paired device settings it has saved. This isn’t a factory reset and none of your files will get deleted. Just the configuration settings for any kind of wired or wireless network.

I wouldn't call any of it horrible or expect it to have a lasting effect, unless it's a connection that you cannot remember the access code for it should be painless.

I did try forgetting the network. that did't help. I don't think going fom the hotspot and bac kto network is what caused it bc I do it several times a day (it's in the gym in my building) and it's always been ok. i don't take the phone out of the house. I don't understand what you mean by local networks?
I think i should be ok resetting bc i don't use ear buds, blue tooth, car stereo. I only use this phone as a backup browser and to read things online. and do email. It has no phone number associated with it at all. i use a free texting service with an app. that's it.

So i don't have other connections that need to be saved, right?

Myonly other device is my laptop and 'i'm connected fine to the network. so it's the phone that is a problem somehow. I only have a laptop and that is the problem.

What do you think could have caused this? That it won't recognnize my network?

if tomorrow ican get on the hotspot in gym, does that tell us anything about what might be wrong orit's irrelevant since it's another network entirely. I think the password get accidently droppedout of its place where it is typed because it was missing when this happened so every time i typed it in it said authentication failure. i have fine motor control problems and might have touched something by mistake that got it erased.
Would you do a network reset?

 

[VidJunky]

I didn't say local networks that is form the article that clicking on the link takes you to. I just used an excerpt to give you a summary of the article. It was supposed to help put you at ease about resetting your network.

In the meantime, yes I agree that resetting your network settings will not cause any harm and if you want more information about what you can expect, click on the link and check out the article.

It could have been anything. There really isn't enough to go on to try and pin point a cause. Let's see if you can get reconnected and we'll go from there. Yes, if forgetting the connection and trying to establish it again failed I would try the next thing, resetting my connections settings and trying to connect again.

Let us know what you find.

 

[annamagnani]

I didn't say local networks that is form the article that clicking on the link takes you to. I just used an excerpt to give you a summary of the article. It was supposed to help put you at ease about resetting your network.

In the meantime, yes I agree that resetting your network settings will not cause any harm and if you want more information about what you can expect, click on the link and check out the article.

It could have been anything. There really isn't enough to go on to try and pin point a cause. Let's see if you can get reconnected and we'll go from there. Yes, if forgetting the connection and trying to establish it again failed I would try the next thing, resetting my connections settings and trying to connect again.

Let us know what you find.

indeed, the local bit was from the article. i don't see a link to the article. is there one? i will get back to you and thak you for your help.

 

[mustang7757]

You have multiple WiFi connection like 2 4gh and 5gh ? You changed the password on your router? Try rebooting your router?

 

[B. Diddy]

I would also recommend rebooting the router by unplugging its power for 30 seconds, then plugging back in. It's very possible for only one device to have issues connecting to a particular Wi-Fi network, and a router reboot can often fix that.

 

[VidJunky]

The links are all or any of the Green texts.

In the meantime B. good thought on the router reboot, especially since there was mention of this not having been an issue in the past. It would seem that something has changed.

 

[annamagnani]

The links are all or any of the Green texts.

In the meantime B. good thought on the router reboot, especially since there was mention of this not having been an issue in the past. It would seem that something has changed.

i'm reluctant to do a reboot because if something goes wrong i won't have any laptop connection. i'm the kind of person that whatever can go wrong always does. trus i didn't do the reset yet of the networks. can you make out the last two digits top right? i have vision problems. I thnk it is S0(Mod Redacted photo)

who are thepeople giving advice on this website? techs?

 

[B. Diddy]

A router reboot is totally safe. I have never encountered a problem with simply unplugging the router, waiting 30 seconds, then plugging it back in.

 

[annamagnani]

A router reboot is totally safe. I have never encountered a problem with simply unplugging the router, waiting 30 seconds, then plugging it back in.

i know. i've done it many times. i'm wondering if i'm typing in the wrong password bc it's not clear in the photo i sent.

 

[Golfdriver97]

Try a reboot. It's the least invasive way to try to fix it.

 

[mustang7757]

i know. i've done it many times. i'm wondering if i'm typing in the wrong password bc it's not clear in the photo i sent.

When you type the password do u see the option to show it as you type that way u can check if it's correct or not?

 

[annamagnani]

When you type the password do u see the option to show it as you type that way u can check if it's correct or not?

yes i can read what i type. i will try to be brave and reboot tomorrow. thanks so much for your help. i'll get back to you

 

[mustang7757]

yes i can read what i type. i will try to be brave and reboot tomorrow. thanks so much for your help. i'll get back to you

Ok cool let us know, definitely we try to help the best we can .

 

[annamagnani]

Ok cool let us know, definitely we try to help the best we can .

what puzzles me is why the password disappeared from where it always was in the app. i must have hit something by mistaake. i have poor motor control of my fingers tempor

 

[mustang7757]

what puzzles me is why the password disappeared from where it always was in the app. i must have hit something by mistaake. i have poor motor control of my fingers tempor

Sometimes it happens

 

[annamagnani]

Sometimes it happens

really? well that's good to know.

 

[mustang7757]

really? well that's good to know.

Yes I also edited your post with the WiFi password, always try to block that personal information when posting pictures

 

[annamagnani]

Yes I also edited your post with the WiFi password, always try to block that personal information when posting pictures

oh ok but no one could use that right/it's not connected to anything about me