Auto HDR Issue: Big issue w/Auto HDR - not functioning!

Dualmonitors

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i received my S7 Edge very late Monday evening, around 8pm (!) via UPS, February 29th.
after trying it out and rather satisfied by this excellent phone, something entirely odd happened today: i moved some pictures from my device memory to my sd card memory, these are the pictures from my camera. oddly, the "AUTO HDR" no longer is functioning! it would take NON-HDR pictures even though during the taking of the picture itself, the HDR auto words would appear on the screen just a split second prior to me taking the picture!

this is very distressing because when i actually change the mode from AUTO HDR to "HDR ON", the HDR does indeed really turn on. i took two pictures of the identical high contrast scene and i proved that my suspicion is indeed correct based on previous pictures. i proved it by taking several experimental pictures of the SAME high contrast scene with Auto HDR engaged versus HDR ON engaged.
i'm a big photography hobbyist and this camera is superb, hence part of my excitement about the S7 Edge. it was the moving of the pictures from my Device Memory to the SD card memory, and thus leaving no pictures on the "Camera Folder" on the device memory itself, that triggered this anomalous behavior!! this is really distressing.
i don't want to have to reset my entire phone as it would mean an entirely start from scratch set up (UGH), a lot more work than what i had to do when i transferred the contents from my previous S6 Edge+ to this S7 Edge via the USB OTG cable and adapter plug!
essentially, i now have an expensive phone and camera WITHOUT the Auto HDR functionality which is a huge part of what makes this camera a great camera under many challenging circumstances.

after doing more experimenting, i think that with HDR off, of course we get no HDR. with HDR at Auto, one gets a little of HDR implementation, but when you actually turn HDR to the "ON" position, you get the MOST HDR. so Auto HDR is really only part way HDR, not fully as one would expect.

not pleased and distressing.
 

Kevin OQuinn

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May 17, 2010
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i received my S7 Edge very late Monday evening, around 8pm (!) via UPS, February 29th.
after trying it out and rather satisfied by this excellent phone, something entirely odd happened today: i moved some pictures from my device memory to my sd card memory, these are the pictures from my camera. oddly, the "AUTO HDR" no longer is functioning! it would take NON-HDR pictures even though during the taking of the picture itself, the HDR auto words would appear on the screen just a split second prior to me taking the picture!

this is very distressing because when i actually change the mode from AUTO HDR to "HDR ON", the HDR does indeed really turn on. i took two pictures of the identical high contrast scene and i proved that my suspicion is indeed correct based on previous pictures. i proved it by taking several experimental pictures of the SAME high contrast scene with Auto HDR engaged versus HDR ON engaged.
i'm a big photography hobbyist and this camera is superb, hence part of my excitement about the S7 Edge. it was the moving of the pictures from my Device Memory to the SD card memory, and thus leaving no pictures on the "Camera Folder" on the device memory itself, that triggered this anomalous behavior!! this is really distressing.
i don't want to have to reset my entire phone as it would mean an entirely start from scratch set up (UGH), a lot more work than what i had to do when i transferred the contents from my previous S6 Edge+ to this S7 Edge via the USB OTG cable and adapter plug!
essentially, i now have an expensive phone and camera WITHOUT the Auto HDR functionality which is a huge part of what makes this camera a great camera under many challenging circumstances.

after doing more experimenting, i think that with HDR off, of course we get no HDR. with HDR at Auto, one gets a little of HDR implementation, but when you actually turn HDR to the "ON" position, you get the MOST HDR. so Auto HDR is really only part way HDR, not fully as one would expect.

not pleased and distressing.

Maybe the phone does not think HDR is required in that particular scene. That is what "auto HDR" does, is turn it on when it thinks it needs it.
 

Dualmonitors

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i chose a scene that has half in virtually all black and half in virtually all white, and the HDR ON words came up on the screen when it detects a scene that would benefit from HDR when the camera is in the Auto HDR Mode.

the HDR ON words on the screen would come on and go off depending on the scene, so in my example of half black and half white scene, if i moved the camera towards the mostly black or mostly white area, then the HDR ON words on the screen would disappear, indicating that no benefit would be had from turning the HDR to ON.

that's all fine.

the issue is: when in the Auto HDR mode, the pictures are NOT fully HDR! they are a little more HDR than HDR Off, but less HDR than HDR ON, even though the words HDR ON turns on when the camera senses that the scene would benefit from the HDR being turned ON automatically.

hope this clarifies it a bit more. thanks.
 

Aquila

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Auto means that the device makes an decision based on conditions that it perceives on whether or not to use HDR. HDR is binary, it is on or off.
 

Kevin OQuinn

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i chose a scene that has half in virtually all black and half in virtually all white, and the HDR ON words came up on the screen when it detects a scene that would benefit from HDR when the camera is in the Auto HDR Mode.

the HDR ON words on the screen would come on and go off depending on the scene, so in my example of half black and half white scene, if i moved the camera towards the mostly black or mostly white area, then the HDR ON words on the screen would disappear, indicating that no benefit would be had from turning the HDR to ON.

that's all fine.

the issue is: when in the Auto HDR mode, the pictures are NOT fully HDR! they are a little more HDR than HDR Off, but less HDR than HDR ON, even though the words HDR ON turns on when the camera senses that the scene would benefit from the HDR being turned ON automatically.

hope this clarifies it a bit more. thanks.

Can you attach the sample images, clearly marked which is which, so that we can compare them too? Ideally they would be uncompressed (so shared through Drive or something like that), but if you can't do that that's ok.
 

wxman2003

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Sounds exactly like what my iPhone 6 Plus does. I don't notice much difference between off and Auto. Most noticeable when set to on.
 

Kevin OQuinn

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3 pictures showing this unfortunate situation with the S7 Edge that I have:

1) HDR OFF setting

2) HDR AUTO setting, but HDR was turned ON and the words HDR ON showed up just prior to me taking this picture, as the camera sensed that it would be helpful to turn on HDR for this situation

3) HDR ON setting

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I'm not sure what to say about that difference. It is definitely noticeable.
 

Dualmonitors

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I'm not sure what to say about that difference. It is definitely noticeable.

@Kevin OQuinn: thanks for your comment and taking time to view my illustration of my situation.

the distressing thing is that when on the HDR Auto setting, it's as though one had put it on "HDR Lite" mode, so to speak! you see what i'm trying to say?

i.e. HDR Auto is sort of "a little bit of HDR but not as much HDR as when you set it to HDR ON".
 

Kevin OQuinn

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@Kevin OQuinn: thanks for your comment and taking time to view my illustration of my situation.

the distressing thing is that when on the HDR Auto setting, it's as though one had put it on "HDR Lite" mode, so to speak! you see what i'm trying to say?

i.e. HDR Auto is sort of "a little bit of HDR but not as much HDR as when you set it to HDR ON".
Yeah I definitely get what you're saying. It's probably the same on my Note 5 but I never noticed because I just leave Auto HDR on all the time.

It's definitely odd. I wonder why Samsung chose to do it like that.
 

anon(9023234)

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I have the same issue. HDR Auto shows the "HDR On", but doesn't appear to actually use HDR. Coming from a Note5 where it almost always activated HDR when in auto setting, this is somewhat frustrating. Picture quality is suffering significantly. I'll try HDR On for the next couple of weeks, but if that doesn't get me there, I'll probably revert to the Note5.
 

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