Auto Rotate Problem

jimbo1mcm

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Verizon 32 GB Nexus 6, stock no root. 5.1.1. It won't autorotate. Display setting is set to autorotate and Accessibility setting is set to autorotate but it won't. Multiple on/off reboots with settings off and on. No help. Cleared system cache. No help. I downloaded Check My Android and it shows all sensors active and working normally. I downloaded Set Orientation and it won't change automatically. I can force it to landscape mode using the app but have to do it manually. The camera takes a picture in portrait and displays it either upside down or in landscape.

Anyone else with these problems? Looked on XDA and no real help there. 5.1.1 bug?
 

Othoric

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This may sound odd, but I too have a Verizon bought and branded N6 and experienced the same issue. After extensive research I found that it is actually a physical problem rather than a software bug. And believe or not, the way to fix it was to simply hold the phone about 3 to 6 inches above a surface (like a table) and DROP IT FLAT WITH THE SCREEN UP. I know it sounds very weird, but I haven't had the problem come back since and obviously being dropped on its back from 6 inches won't damage a phone this well built.

Sent from my Nexus 6 using Tapatalk
 

jimbo1mcm

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Talked to Verizon tech support and re-set to factory with no help. Wouldn't even rotate in safe mode. They are overnighting me a new one.
 

Othoric

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Did you have it on an edge plan? Or purchase it outright? Just asking in case I have any problems and need to get a replacement.

Sent from my Nexus 6 using Tapatalk
 

jimbo1mcm

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There are lots of problems with rotation on the Galaxy S6 and Edge forums. Most seem to relate to the accelerometer failing, possibly due to heating of the battery. I downloaded Sensor Kinetics and checked my wife's Galaxy S6 which is operating normally with the X, Y, and Z sensors. I then did the same with my Nexus 6 and the X sensor was stuck. I believe Samsung has come out with a software "fix" which switches some functions to the gyroscope. This gets their phones working to a degree with rotation, but some games rely on the accelerometer and thus don't work. This looks like a sensor failure problem due to heating adjacent to the battery, especially with quick type charging. The Samsung "fix" does not fix the accelerometer, which needs to be replaced. I would suspect that Motorola has purchased the same Invensense acclerometers and has the same problem.

Update: Got the new N6 and set it up. I had used Wondershare Mobile trans for my backup into my MacBook Pro. Used it before and it works well.
 
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WP7Nettwerk

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I don't like screen rotation, what I always turn off. It is useless for me and not comfortable except whatching movies, youtube.

Sent from my Nexus 6 using Tapatalk
 

Gaurav Sood1

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Gave a nice few whacks onto my other hand. Screen bottom. It worked.

This may sound odd, but I too have a Verizon bought and branded N6 and experienced the same issue. After extensive research I found that it is actually a physical problem rather than a software bug. And believe or not, the way to fix it was to simply hold the phone about 3 to 6 inches above a surface (like a table) and DROP IT FLAT WITH THE SCREEN UP. I know it sounds very weird, but I haven't had the problem come back since and obviously being dropped on its back from 6 inches won't damage a phone this well built.

Sent from my Nexus 6 using Tapatalk
 

cyfcbs

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I'll be damned if that didn't fix it! Thanks for the suggestion!

Othoric said:
This may sound odd, but I too have a Verizon bought and branded N6 and experienced the same issue. After extensive research I found that it is actually a physical problem rather than a software bug. And believe or not, the way to fix it was to simply hold the phone about 3 to 6 inches above a surface (like a table) and DROP IT FLAT WITH THE SCREEN UP. I know it sounds very weird, but I haven't had the problem come back since and obviously being dropped on its back from 6 inches won't damage a phone this well built.

Sent from my Nexus 6 using Tapatalk
 

Brohat

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The short drop worked the first time but two days later I dropped it about two feet and now it is stuck in portrait. Browsers, camera app. won't rotate to landscape. :'(
 

maja82

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This may sound odd, but I too have a Verizon bought and branded N6 and experienced the same issue. After extensive research I found that it is actually a physical problem rather than a software bug. And believe or not, the way to fix it was to simply hold the phone about 3 to 6 inches above a surface (like a table) and DROP IT FLAT WITH THE SCREEN UP. I know it sounds very weird, but I haven't had the problem come back since and obviously being dropped on its back from 6 inches won't damage a phone this well built.

Sent from my Nexus 6 using Tapatalk


It definitely sounds odd. I was having the same damn issue. Because I was frustrated and didn't care, and after rebooting phone multiple times and no result, I dropped the phone at 6 inches or so. To my freakin' surprise, this actually worked.
 

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