Samsung and carriers are issuing updates to the S5.
Over the course of these updates we will see circa 60 million phones updated. It only needs for, say, just 1 in a hundred to fail and you have 600,000 phones that will require a Factory Data Reset.
Also, we are seeing people being locked out of their phones as they do not remember their alternative passwords and need to do a Factory Data Reset to access their phone.
If you are, unfortunately, one of those unlucky ones and you have not taken the simple, sensible, precaution of backing up your phone... tough!
If your phone had been lost, stolen or damaged, you would have lost that data anyway and if you have not backed it up, then it probably wasn't important enough to you in the first place.
You only have yourself to blame... deal with it!
![](/proxy.php?image=http%3A%2F%2Fi1117.photobucket.com%2Falbums%2Fk590%2Fironass01%2Ftemper-tantrum_zpstnbmzse7.gif&hash=6345c07513f8593e2489b3338efb29c3)
There are numerous methods of backing up your phone and external SD card. Here are just some of them...
Ensure that you have Backup and Restore enabled in Settings on your phone.
(Use this in conjunction with one or more of the methods below as the backup is limited to apps, Contacts, Calendar, etc: )
Sync your phone with Samsung Smart Switch
Ensure that photos you take are always saved direct to external SD card.
Use Helium or Helium Pro backup from the Play Store
Use My Backup or My Backup Pro from the Play Store
Use MobiKin Assistant for Android (Windows Version) US$39.95
Use MobiKin Assistant for Android (Mac Version) US$49.95
Sync important files and photo, automatically, to DropBox or Google Drive
Connect your phone to a PC and copy your important files across
3 Ways to Backup and Restore Android Phone Effortlessly
SMS Backup and Restore, free from the Play Store
How to Backup Android in 5 Easy Steps
How to back up Android for free: Back up your phone or tablet - back up photos, video, app data, contacts and more
... and the list goes on. Other users will have their favourite backup and restore methods.
(Personally, I believe in the belt and braces approach and use at least 2 or more backup methods)
When to backup your phone?... Now!
It's too late if you forget your PIN or your phone will not boot and needs to be reset or is lost, damaged or stolen.
(The above is an extract from, S5 Update Problems - Dummies Guide)
If you have lost data on your phone you, "may", be able to retrieve it using one of the methods in post #13.
Over the course of these updates we will see circa 60 million phones updated. It only needs for, say, just 1 in a hundred to fail and you have 600,000 phones that will require a Factory Data Reset.
Also, we are seeing people being locked out of their phones as they do not remember their alternative passwords and need to do a Factory Data Reset to access their phone.
If you are, unfortunately, one of those unlucky ones and you have not taken the simple, sensible, precaution of backing up your phone... tough!
If your phone had been lost, stolen or damaged, you would have lost that data anyway and if you have not backed it up, then it probably wasn't important enough to you in the first place.
You only have yourself to blame... deal with it!
![](/proxy.php?image=http%3A%2F%2Fi1117.photobucket.com%2Falbums%2Fk590%2Fironass01%2Ftemper-tantrum_zpstnbmzse7.gif&hash=6345c07513f8593e2489b3338efb29c3)
There are numerous methods of backing up your phone and external SD card. Here are just some of them...
Ensure that you have Backup and Restore enabled in Settings on your phone.
(Use this in conjunction with one or more of the methods below as the backup is limited to apps, Contacts, Calendar, etc: )
Sync your phone with Samsung Smart Switch
Ensure that photos you take are always saved direct to external SD card.
Use Helium or Helium Pro backup from the Play Store
Use My Backup or My Backup Pro from the Play Store
Use MobiKin Assistant for Android (Windows Version) US$39.95
Use MobiKin Assistant for Android (Mac Version) US$49.95
Sync important files and photo, automatically, to DropBox or Google Drive
Connect your phone to a PC and copy your important files across
3 Ways to Backup and Restore Android Phone Effortlessly
SMS Backup and Restore, free from the Play Store
How to Backup Android in 5 Easy Steps
How to back up Android for free: Back up your phone or tablet - back up photos, video, app data, contacts and more
... and the list goes on. Other users will have their favourite backup and restore methods.
(Personally, I believe in the belt and braces approach and use at least 2 or more backup methods)
When to backup your phone?... Now!
It's too late if you forget your PIN or your phone will not boot and needs to be reset or is lost, damaged or stolen.
(The above is an extract from, S5 Update Problems - Dummies Guide)
If you have lost data on your phone you, "may", be able to retrieve it using one of the methods in post #13.
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