Battery drops from ~35% to 0% instantly

The J7 Prime is really old -- released in 2016, so it's 9 years old. If it's the original battery, it wouldn't be surprising that it's failing. But even if you replaced the battery, there's a good chance that replacement battery is also old and degraded, since it may have been sitting on a shelf for years.
It is own orginal🔋
 
That's your answer, then. It's a 9 year old battery. With normal usage, most batteries have degraded significantly by year 4 or 5, so at 9 years, it's not surprising if it can hardly hold a charge or has other odd behavior. You could look into replacing the battery (again, with the caveat that replacement batteries will probably also be old and degraded), or upgrade to a newer phone.
 

Trending Posts

Forum statistics

Threads
955,148
Messages
6,963,907
Members
3,163,209
Latest member
sanajy210