I went to Best Buy yesterday (May 17) to get this phone. They told me that it wasn't goin to be launched until the 22nd. So I left and called Best Buy's 1-800 number. They said they are showing it available at the store I went to (Clarksville, IN) and wasn't sure why they weren't selling it. They even said they had it in stock according to their inventory. They took my name and number and said they are going to look into it and give me a call back. I don't have much faith in them doing that so I think I'll go to a different Best Buy and hope that I have better luck.