- Mar 18, 2010
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Does anyone know, if when returning the Note 7 to Best Buy, will they accept the Fast Charging Plates without the boxes?
Just got the following email from Best Buy. Looks like they are giving you until 9/30 to refund or exchange.
Recently Samsung announced a battery issue with the Galaxy Note7 smartphone. We are working with Samsung to get new Note7s into our stores, and we are prioritizing customers like you who have purchased Note7s from Best Buy. Our primary goal is your safety, and we encourage you to visit a Best Buy to learn more about our exchange program options. Our Blue Shirts are ready to help find the best solution for you. Options include exchanging your current Note7 for another Samsung Galaxy, getting registered for a new Note7, or returning your phone for a complete refund. To make it easy, we have eliminated the restocking fees and extended the return window until September 30, 2016 for any customer who purchased a Galaxy Note7.
Here are a few things you should bring with you:
Please bring the Note7
Please bring in the receipt if you have it, but if not we will look it up
Bring any accessories you wish to exchange