https://forums.crackberry.com/showthread.php?p=13064781
TL;DR -
- OP smashed the screen of his Black Edition 64GB accidentally
- Since this is not warranty, OP paid out of pocket for the screen replacement
- BlackBerry Mobile sends OP a refurbished Silver 32GB
- OP contacts BlackBerry Mobile, they replace it again, but this time it's a Black 32GB.
TL;DR -
- OP smashed the screen of his Black Edition 64GB accidentally
- Since this is not warranty, OP paid out of pocket for the screen replacement
- BlackBerry Mobile sends OP a refurbished Silver 32GB
- OP contacts BlackBerry Mobile, they replace it again, but this time it's a Black 32GB.