Bluetooth Issues after 5.0.2

[tohadlock]

Well, haven't had any updates in Nashville but I'm not holding my breath either

Posted via the Android Central App

 

[BEHamblin]

Just went out and checked. No updates in Indianapolis either...

 

[SAXNE1]

Folks,
Time to get real people!
I just got off the phone with Samsung. I also spoke with AirTurn who posted on their website and got us all excited that this would be fixed today.
Guess what...
Surprise Surprise these folks are wrong (again)
The folks at Samsung just told me they are working on the patch but the is no timeline to release.
The folks at AirTurn had no idea until I got off the phone with them that it had not been released.
I am expecting my device to be received tomorrow from Samsung. I convinced them this was a manufactures defect and they could: 1) Give me my money back, 2) Exchange it for a new one in the box (still running 4.x), or 3) take this back and re-image it. They chose option 3 and I sent it on Tuesday last week and have a tracking number from UPS that is promising delivery tomorrow (one week - not bad).
I will let ya folks know if they actually did what they promised but at this point this might be the way to go.
The more folks that do this, and the cost that Samsung has to pay increases, may get this patch applied faster (then again we want the patch applied correctly as well .
As long as I am ranting, I will not recommend an AirTurn foot pedal (that is the device I need to get working) to anyone else as well. They knew this problem existed and did not push a notification to the folks registered on warranty or to their general distribution list. Instead they took a passive approach and let us know this was the problem when we went to their webpage (both unacceptable approaches) when it was too late!!!!! Also they are the ones that announced that Samsung was going to apply a patch and had no idea it was not being applied until I called them. (Not sure PageFlip (PageFlip Automatic Page Turner) is any better but it can not be worse).
In the meantime I am interested if/when the patch is applied and if it works with the AirTurn so if anyone tries it please post the results.
And call Samsung and demand a replacement:
Contact Samsung Support
1-800-726-7864
1-800-726-7864

Thanks and good luck!!!!!

PS
I have had a Samsung Keyboard since I got my device at the beginning of this year and I really like it. It has help up well. (This being the only Bluetooth Keyboard I have nothing to compare it to). It also makes a nice case.
As long as I am getting positive check out the MOSHI screen protector for the 12.2. It is anti glare and truly can be removed and mounted as many times as you like!

 

[encelle111]

I took up the writer above's suggestion to call Samsung, just to bug them. Again, no release date. I said their faulty release rendered my tablet useless for business, and 'ironically' the only keyboard which works is theirs. I asked if they would send me a free keyboard. The associate put my on a long hold while he talked to his supervisor.....for quite a while. Supervisor got on an said no deal. Absolutely pathetic that I bought this high-priced tablet for productivity, and the worthless Samsung engineers rendered it useless due to inadequate prerelease testing.

Last Samsung device I will be buying...can't wait for my two year contract on my Note 4 to expire.

 

[chuck88iroc]

I took up the writer above's suggestion to call Samsung, just to bug them. Again, no release date. I said their faulty release rendered my tablet useless for business, and 'ironically' the only keyboard which works is theirs. I asked if they would send me a free keyboard. The associate put my on a long hold while he talked to his supervisor.....for quite a while. Supervisor got on an said no deal. Absolutely pathetic that I bought this high-priced tablet for productivity, and the worthless Samsung engineers rendered it useless due to inadequate prerelease testing.

Last Samsung device I will be buying...can't wait for my two year contract on my Note 4 to expire.

Yep, I said the same thing after a horrid experience with a Samsung Moment phone. A couple of months ago when in the market for a new tablet I figured that I would give them another try. The Galaxy tablets had good reviews. What a freaking mistake. I should have kept the opinion of my first Samsung experience. .. they are a crap company. No doubt about it.

 

[jimcapraro]

For once I am truly appreciative that I have the Verizonwireless 4G LTE capable version of the Samsung Galaxy Note Pro 12.2 tablet. Model PV-905. Verizon is notoriously slow at testing and approving OEM operating system updates. This normally infuriates me because the wifi-only versions always get upgraded to the latest operating system way before the 4G LTE version does. But this time the "Verizon Lag" works in my favor. The current Android version on the PV-905 is Kit Kat 4.4.2 - Lollipop is not available yet. And so I am happily typing this into tapatak running on my Galaxy Note Pro via the Logitec Note Pro thin version keyboard. THANK YOU VERIZON WIRELESS!!

Dear Galaxy Note Pro 12.2 wife-only colleagues, I hope your pain ends very soon.

Sent from my SM-P905V using Tapatalk

 

[mtaylorUSA]

Im just going to stick it out with the cr4ppy Samsung wanna-be keyboard. Im wondering why No One from Samsung (or any other manufacturer) has bothered to weigh-in here---at least to let their customers know they are aware of the problem and are working on it. That would have gone a long way. Just as bad as the upgrade malfunction is the sense that the responsible party doesn't give a hoot.

 

[Mickeylittle]

I understand and am frustrated just like everyone else. I also bought the Samsung keyboard because I really need/use a keyboard all throughout the day all week long. Would I love to just say screw you Samsung, yes of course I would! But at the end of the day the Note Pro 12.2 is still the best tablet on the market for me and my needs. Even though I have the Surface Pro 3 there are just too many things the Note does better in my opinion. So I have to go with what is best for me.

Now my loyality to Samsung if totally gone for sure and if anyone asks I'll totally give them an earful no doubt but I'm still going to personally buy the product that meets my needs to the fullest and unfortunately it happens to currently be the Note Pro 12.2 even though Samsung has basically abandoned us in this issue and this is not a minor issue by no means!

 

[SAXNE1]

Folks,
This will most likely (I hope) be my last post.
I just got my 12.2 back from Samsung.
While the paperwork stated they fixed a power/charging issue they indeed moved me back to 4.4.2.
My Bluetooth keyboard is working as well as my keyboard (the keyboard is a Samsung keyboard so no surprise there).
IT was not easy but Samsung turned the device around in 7 days and now I am back to normal.
The only downside of course is I have to "move back in".
But Mobile Sheets is responding and I am ready for a rehearsal tonight and a gig on Saturday!!!!!
Good luck to you all and please as soon as someone upgrades and the AirTurn works please let me know (the AirTurn site still says there will be a fix applied on Monday Aug 3rd).
Good luck and thanks for all the information.
Matt

 

[studiod]

same for me page flip and pageflip firefly wont work since 5.0.2

 

[mdtruitt]

Well, it's been four weeks today since the Android 5.0.2 upgrade disabled my Logitech BT keyboard. I keep hoping that Samsung will push out a fix soon. I was really getting to like the Note PRO 12.2, having bought it only in early June because I'd gotten fed up with unacceptable service on my SP3.

Perhaps we can hope that Samsung's announcement earlier today about monthly security updates is a harbinger of better service ahead?

Or not...

 

[Paradroid01]

Heard of a Korean update that actually fixed the problem. Shouldn't take too long before other countries will get the software fix. Long live KitKat!

 

[Beut]

This Korean Build works perfect, Logictech keyboard works without any problem: P900KXUBOG6
I downloaded from Sam Mobile website, registered and downloaded as Regular Download, it may take 2 hours for download, but flash it with Odin only take under 4 minutes.
http://www.sammobile.com/firmwares/

After a reboot, it updated about 5 minutes, then everything works perfect


OG6 is the latest build based on alphabetical order
O= 15 or 2015
G= 7 that means July
the last number is version
If your build ends with OF4, the one has problem with Bluetooth keyboard, you need to upgrade to OG6 to fix this issue.

 

[Mickeylittle]

If I install the Korean build here in the USA will that cause me some problems? Sorry if this is a stupid question.

 

[Beut]

I don't think it has any problem, after booting up it goes straight to my lock screen without any setting for language.
I read from another threat they have to set up language as English at the beginning. I didn't do anything, just went straight to Download Mode to flash the new firmware.
Any way, I did a factory reset before flash the OG6. I think Wifi version there is no difference in region.
I use the Galaxy Tab Pro 12.2 main board with LCD assembly of Galaxy Note Pro without any problem except it doesn't have connection for the S Pen flex cable.

 

[tohadlock]

So is it safe to assume this tripped Knox and the tablet was rooted prior to Oden application?

Posted via the Android Central App

 

[David de Beer]

If I install the Korean build here in the USA will that cause me some problems? Sorry if this is a stupid question.

It is NOT a stupid question, because it was not just OF4 that was affected. OF2 as was distributed for Europe had the same fault.
Korean and US-English seem to get installed by default on Samsung , so if those by language and internationalisation are sufficient to you, you may go ahead without trouble.
For other users Beut's description contains too little information for a safe try.

 

[Beut]

So is it safe to assume this tripped Knox and the tablet was rooted prior to Oden application?

Posted via the Android Central App

My Note Pro is not rooted and this one is official , not custom Rom. After reboot, turned on Bluetooth, I can use the keyboard right away, it's already paired in the setting.

 

[mdalgart]

so can someone post some kind of step by step for those wanting to try to install the Korean fireware build?

Thanks

 

[genkibrady]

No need to do the Korean build. Try United Kingdom. I posted the steps on 17 July here: http://forums.androidcentral.com/sa...tooth-issues-after-5-0-2-a-5.html#post4559438