Bluetooth Volume with JBL "Charge"

captmike

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I have a Bionic with JB 4.1.2

I purchased the bluetooth JBL Charge speaker to use with my phone/music. After pairing with my phone I noticed that all functions work via bluetooth such as PLAY, PAUSE, FF, FR, SKIP, ext....but the volume control from the phone does not control the volume coming from the Charge.

Although I did not purchase the Charge at BestBuy, I went there to try to troubleshoot the problem. I paired my phone with the display Charge and I still was not able to control the volume from my phone. The salesperson stated (perhaps incorrectly) that none of their BT speakers are able to do that.

I called tech support at JBL to see what they had to say. I was told that some phones will not be able to control the volume via BT for the JBL Charge.

I did just receive a reply message to a review that I posted on Amazon which stated that "he" is able to control the volume on his Charge via BT from his Samsung Galaxy SIII running Jelly Bean (4.1.1)

Any help here please?
 

bimbert84

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I can't offer any help except to pile on. I have the same problem with my Razr Maxx HD running JB 4.1.2. If I dial the volume all the way down from my phone, the Charge will mute, but other than that there is no volume control: it's either on or off. To control the volume, I have to use the buttons on the Charge itself. Very frustrating.
 

captmike

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I can't offer any help except to pile on. I have the same problem with my Razr Maxx HD running JB 4.1.2. If I dial the volume all the way down from my phone, the Charge will mute, but other than that there is no volume control: it's either on or off. To control the volume, I have to use the buttons on the Charge itself. Very frustrating.

Hi bimber

I got a refund in full on my JBL Charge and the vender that I purchased it from just let me keep it because of the inconvenience this has caused.

I did confirm through actual testing that the Galaxy s3 and s4 as well as an iphone 3 work the volume on the Charge through the volume controls on those phones. It is very interesting that all 3 of those phones have the bluetooth version of 2.1+EDR which is the same an my Bionic. The JBL Charge has version 3 A2DP. In talking to Motorola, they stated that although the other phones worked and have the same version bluetooth as the Bionic, the version alone does not mean that every feature will be compatible.

I am ready for a new phone anyway, so am thinking of getting the S4.
 

bimbert84

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Well I SWEAR the other day the volume control DID work. I remember thinking to myself it must've been the latest update to Rocket Player that fixed it. I didn't think anything more about it at the time, but when I tried it today, it didn't work. I even tried another player (Android Music Player) to no avail.

I'd think I was imagining things had I not made the mental note about the app update fixing it. So I'm searching everywhere for settings, but I'm not finding anything relevant.
 

jaboop

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I cant say i have the jbl flip but it works fine for me... Although sometimes i have to enable media via Bluetooth
 

Daniel Rall

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Both my Nexus 4 and Nexus 7 running Jellybean MR2 can control Bluetooth volume, which in turn controls the volume coming out of the paired JBL Charge.

However, I have a different problem: While they remain paired, music stops playing through the JBL Charge after an intermittent amount of time. I'm probably going to return the JBL Charge. :-\
 

captmike

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Both my Nexus 4 and Nexus 7 running Jellybean MR2 can control Bluetooth volume, which in turn controls the volume coming out of the paired JBL Charge.

However, I have a different problem: While they remain paired, music stops playing through the JBL Charge after an intermittent amount of time. I'm probably going to return the JBL Charge. :-\

Thanks for that info Daniel . I have not experienced that problem that you speak of. After all of my research on my issue We, (Motorola and JBL) came to the conclusion that the Charge "remote volume" is not compatible with my version of Jelly Bean. The vendor (ebay) that I purchased the Charge from just refunded my money to me and let me keep the Charge. I will be buying the new Samsung Note 3 in a few days anyway and I have verified by hands on paring that everything will work on the Charge with that phone.
 

StephenSimpson53

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I have the same problem with my Droid Razr on Android 4.1.2. Mine, as described above, is also intermittent...more off than on though. For no explicable reason the phone's volume control sometimes works, and other times it does not. No rhyme or reason that I can phantom out.
 

felix001

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I have a Bionic with JB 4.1.2

I purchased the bluetooth JBL Charge speaker to use with my phone/music. After pairing with my phone I noticed that all functions work via bluetooth such as PLAY, PAUSE, FF, FR, SKIP, ext....but the volume control from the phone does not control the volume coming from the Charge.

Although I did not purchase the Charge at BestBuy, I went there to try to troubleshoot the problem. I paired my phone with the display Charge and I still was not able to control the volume from my phone. The salesperson stated (perhaps incorrectly) that none of their BT speakers are able to do that.

I called tech support at JBL to see what they had to say. I was told that some phones will not be able to control the volume via BT for the JBL Charge.

I did just receive a reply message to a review that I posted on Amazon which stated that "he" is able to control the volume on his Charge via BT from his Samsung Galaxy SIII running Jelly Bean (4.1.1)

Any help here please?

same issue here. Motorola razr i generally won't control the jbl charge volume (apart from the 1% of the time when it will just suddenly work. I've tried pairing the phone and the speaker in a different order to see if that makes any difference but it just seems to be totally random. weirdly my mate just bought a jbl flip as he liked my charge (and the flip was half the price). I tested it with my Motorola and it worked every time. I will keep playing around to see if I can get it to work all the time but I'm guessing it's unlikely. annoyingly the reason I bought the charge in the first place was that I tried a friends with my same phone and it worked fine! Grrrrrr !!
the jbl charge (and the flip) do both sound brilliant though, excellent speakers, and for the size quite amazing the sound they pump out

however if you use Poweramp you can use the volume control in that app..that works which isn't an ideal fix but it does work
 
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mikerys

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same issue here. Motorola razr i generally won't control the jbl charge volume (apart from the 1% of the time when it will just suddenly work. I've tried pairing the phone and the speaker in a different order to see if that makes any difference but it just seems to be totally random. weirdly my mate just bought a jbl flip as he liked my charge (and the flip was half the price). I tested it with my Motorola and it worked every time. I will keep playing around to see if I can get it to work all the time but I'm guessing it's unlikely. annoyingly the reason I bought the charge in the first place was that I tried a friends with my same phone and it worked fine! Grrrrrr !!
the jbl charge (and the flip) do both sound brilliant though, excellent speakers, and for the size quite amazing the sound they pump out

however if you use Poweramp you can use the volume control in that app..that works which isn't an ideal fix but it does work

Thanks Man! P O W E R A M P fixed it in my moto x... Tnx again!