Boot death spiral

[gipper69]

Well, my V10 gave up the ghost. Was doing nothing special, reading email, and it just froze, tried to reboot a couple of times, and now refuses to do anything.
Tried to open a repair request, but lg wants a purchase receipt that is MIA. Hate the bureaucracy.

 

[jasonandrews25788]

there's no fix for this unless you flash custom kernel and disable the A-57 Cores.

 

[gipper69]

Well, after a conversation with customer service, got a raise, and the phone is on the way back to the mothership. Hopefully the issue will be resolved under warranty.

 

[gipper69]

Got an email indicating that the replacement is on the way. They covered the failure under warranty. Great save by lg on a frustrating event. Way to stand behind your product.

 

[gipper69]

Got it back, running fine. Son is using it for a few days, we'll see what happens after that. Since I got a V20, it might be a spare, or ebay bait. Oh the consequences and costs of depending on having a phone.

 

[anon(319128)]

Did they send you the same phone or a Refurb?

 

[gipper69]

Looks like the same phone. Had my screen protector installed. The sticker behind the battery is different.