Brand new battery Issues (Seidio Innocell 3300mah)

[Krazykid212]

I'm on my 2nd BRAND NEW unit as we speak. I do not know what the problem is. My Samsung Epic will not recognize the Innocell 3300mah. Everytime i connect the battery to my COMPATIBLE charger the phone never charges it. I left it on over night for about 10 hrs, & it still does not catch a charge or recognize. It's not my phone, because my Epic shows the stock battery everytime. Maybe i received (2) Dead Batteries? I really LOVE the idea of the extended battery, but having a horrible time trying to operate it. Also, the battery does NOT indicate the red light assuring that it's charging. Plz Help

 

[gitit20]

If the stock works then it's the battery...

 

[gitit20]

I also know you can not take A mesmerize battery and charge it in the epic... Even though they are both galexy s phones and the battery looks the same but not the same part number....

Maybe they are but the right ones...

 

[ratsttam]

I've seen aftermarket batteries with a plastic tab, almost like tape, over the contacts for shipping. Failure to remove it, will keep the phone from being able to see/charge/etc... the battery, as if it's not even there. Worth taking a closer look at the contacts. If there's nothing on it, I would try to call the battery manufacturer and verify with them that the battery is for the Epic, and not a "galaxy s" battery.

If it's a "galaxy s" battery, but not Epic specific, the contacts may be in a different order. An example of this is the battery for the Blackberry Pearl 8130, and the Curve 8330 are physically the same size, but the +/- pins are backwards.

 

[IAmSixNine]

If you have access to a volt meter check the contacts and make sureits not a completely dead battery.
Li-Ion i think if they go comletely dead the charger might not recognize it as a battery.

I just got a 3500mAh aftermarket and so far its working great.

 

[OrygunGal]

I'm on my 2nd BRAND NEW unit as we speak. I do not know what the problem is. My Samsung Epic will not recognize the Innocell 3300mah. Everytime i connect the battery to my COMPATIBLE charger the phone never charges it. I left it on over night for about 10 hrs, & it still does not catch a charge or recognize. It's not my phone, because my Epic shows the stock battery everytime. Maybe i received (2) Dead Batteries? I really LOVE the idea of the extended battery, but having a horrible time trying to operate it. Also, the battery does NOT indicate the red light assuring that it's charging. Plz Help

I don't know if this will help or not but, when i was reading reviews of after market high capacity batteries, many said they would not charge while installed in the phone. They either came with, or you had to purchase separately, a charger. I have one and it works great and means I can use one battery in my phone while another charges.

 

[IAmSixNine]

This is what i got a few weeks ago. NEW 3000mAh EXTENDED BATTERY FOR SAMSUNG EPIC 4G +COVER | eBay
IT works great in my phone. Works with my existing chargers. I am not having any problems with it.
They did take a while to ship it but the price was good.

 

[Krazykid212]

Thank you all for your time, however the battery still isn't functioning properly. My epic isn't recognizing it nor is the charge icon appearing. I have the multi-external charger that i used on the battery for 12 hrs+, still no luck.

 

[Funky Cricket]

Wondering why you haven't contacted the vendor for a fix? As other batteries work in your phone, it is quite obviously a defective battery or the wrong one.

If you have, what have they said?

 

[seidioseidio]

krazykid212,

I sent you a PM on 6/24 - did you receive it? If not, PM me and I will see what I can do to help you.

 

[Krazykid212]

krazykid212,

I sent you a PM on 6/24 - did you receive it? If not, PM me and I will see what I can do to help you.

I replied back. Let me double check

 

[Krazykid212]

Ok i found out what was wrong with my battery. I had the Froyo updated on my epic, & once i downgraded the battery works perfectly fine. Thanks for ur help