Buy a Pro now? Yup! They're shipping oddly enough

  • Thread starter Thread starter GenericMessage
  • Start date Start date
Would love to know how these people placed their order? I purchased one from the Verizon Web site at 11:50pm on November 8th and I still haven't recv'd my overnight shipping info??
 
Would love to know how these people placed their order? I purchased one from the Verizon Web site at 11:50pm on November 8th and I still haven't recv'd my overnight shipping info??

Right off the verizon website
 
I ordered the droid pro by calling customer service around noon today. The rep told me the phone would be shipped out next week and I would probably receive it a day or two short of the Nov 18th launch date but the email confirmation (which I received within minutes of hanging up) says its going to be shipped out 11/10. I'm not really sure who to believe, I'm just hoping the email's right.
 
I ordered the droid pro by calling customer service around noon today. The rep told me the phone would be shipped out next week and I would probably receive it a day or two short of the Nov 18th launch date but the email confirmation (which I received within minutes of hanging up) says its going to be shipped out 11/10. I'm not really sure who to believe, I'm just hoping the email's right.

Rule #1 about people who you talk to on the phone at Verizon;

NEVER TRUST THEM

lol

I'd take the email's word for it
 
I hope your right but theres some comments on engadget that claim their order are being cancelled. Here's the email the commenter posted:

Dear Mr Garza,

The MOTXT610 / MotorolaDROID Pro will not be available until 11/18/2010. Please accept my apology for any inconvenience this might cause.


Hillary
Verizon Wireless
South Business Service Center

wonder whats going on there? Hope we avoid this and just get our devices by the end of the week
 
I hope your right but theres some comments on engadget that claim their order are being cancelled. Here's the email the commenter posted:

Dear Mr Garza,

The MOTXT610 / MotorolaDROID Pro will not be available until 11/18/2010. Please accept my apology for any inconvenience this might cause.


Hillary
Verizon Wireless
South Business Service Center

wonder whats going on there? Hope we avoid this and just get our devices by the end of the week

That is so weird. I got my email with a FedEx tracking number. Its already on the truck. What time did you order? Mine was at 9-10 AM PST.
 
I never received my tracking number via email. I callled customer service, entered my phone number and was given my tracking number. Phone is supposed to arrive by this Friday (11/12).
 
At this moment Verzion has a pre-sale on the Droid-Pro for Corporate Accounts, is not open to the public. All consumers should be able to buy it in stores after November 18th.

We have a corporate account and Verizon has confirmed this to us. What they have right now is a pre-sale or a private sale.
 
but no shipping until the 18 th according to this message I got this morning...

My name is Daniel, and I apologize for the confusion, but removing the accessory from your order will not change the launch date of the device. While preorder shipping information has been submitted digitally to FedEx for many orders already, the devices themselves will not be delivered until 11/18/10, as this is the release date of the Motorola Droid Pro. I am sorry if this was not clear at the time of your order, but the absolute earliest you will receive the Motorola Droid Pro is the morning of November 18th.

Sent from my DROIDX using Tapatalk
 
I wouldn't believe that, I was able to get my tracking number by the reference number. I first called FedEx to see if I had any packages being sent to my address, they said yes and even told me it was from VZW. They won't give you the tracking number. Then I went to FedEx.com and enter the reference number:
You have to make the reference number by putting the location number and the order number together.
You have to put 00 infront of the order number
Mxxxxxx_00xxxxxx
https://forums.androidcentral.com/e...tRefTracking%3Fcntry_code%3Dus&token=6u5FtzVS

Mine says its been picked up.
 
but no shipping until the 18 th according to this message I got this morning...

My name is Daniel, and I apologize for the confusion, but removing the accessory from your order will not change the launch date of the device. While preorder shipping information has been submitted digitally to FedEx for many orders already, the devices themselves will not be delivered until 11/18/10, as this is the release date of the Motorola Droid Pro. I am sorry if this was not clear at the time of your order, but the absolute earliest you will receive the Motorola Droid Pro is the morning of November 18th.

Sent from my DROIDX using Tapatalk

Beg to differ. My tracking from Fedex says it LEFT COATSVILLE, PA today at 11:00AM and is scheduled to be delivered to my house on 11/12.
 
At this moment Verzion has a pre-sale on the Droid-Pro for Corporate Accounts, is not open to the public. All consumers should be able to buy it in stores after November 18th.

We have a corporate account and Verizon has confirmed this to us. What they have right now is a pre-sale or a private sale.

but no shipping until the 18 th according to this message I got this morning...

My name is Daniel, and I apologize for the confusion, but removing the accessory from your order will not change the launch date of the device. While preorder shipping information has been submitted digitally to FedEx for many orders already, the devices themselves will not be delivered until 11/18/10, as this is the release date of the Motorola Droid Pro. I am sorry if this was not clear at the time of your order, but the absolute earliest you will receive the Motorola Droid Pro is the morning of November 18th.

Sent from my DROIDX using Tapatalk

You are incorrect...

33o7fy0.jpg
 
so how do I get my tracking number? vz doesn't seem to know.

Sent from my DROIDX using Tapatalk
 
this whole experience has been nothing but horrible. on the phone for the 4th time in two days, been promised my tracking number twice and now all of a sudden being told that phone will not ship until the 18th!! rep then tells me if i replace the order thru a rep it will process and ship sooner - WTF??????
 
so how do I get my tracking number? vz doesn't seem to know.

Sent from my DROIDX using Tapatalk

I called vzw customer service (1-800-922-0204), entered my cell number and the recording immediately said that a replacement device had been ordered for this phone would I like to get the tracking number. That's it. I tried to get the tracking number online at verizonwireless.com and was never successful though...