I use an app for secure banking that requires scanning of a dotted colour QR code to login, which is done via the app itself. I have noticed with my V20 (H990DS on Android 7) that when I focus on the QR code, the phone briefly vibrates and the QR pic I see on the screen becomes a little blurry - which then results in a failed login. I've rescanned countless times, and have also re-installed the app at least three times, all with the same result :-
Am trying to understand if this is a camera-, Android- or app issue (or any combination thereof!). I've tried different pic settings, as well as manual mode, with / without grid, different video resolutions - all to no avail, since the code scanning happens within the banking app itself and not via the camera app.
Note I use the same app on other Android devices (note: Android 6) as well as on iOS device, and I do NOT have this issue there.
Would be most grateful if somebody could point me in the right direction as to how to address this. Thanks!
Am trying to understand if this is a camera-, Android- or app issue (or any combination thereof!). I've tried different pic settings, as well as manual mode, with / without grid, different video resolutions - all to no avail, since the code scanning happens within the banking app itself and not via the camera app.
Note I use the same app on other Android devices (note: Android 6) as well as on iOS device, and I do NOT have this issue there.
Would be most grateful if somebody could point me in the right direction as to how to address this. Thanks!