Question Camera stuck in portrait mode

dermaeher88

New member
Sep 29, 2023
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Hi all,

I'm running Android 12 on a motorola edge 5G UW and having an issue in which my phone's camera app refuses to adjust to take photos/video in landscape orientation. Below is a screenshot of what it does instead.

Screenshot_20230928-230521.png

I've been through all the different camera modes and settings, but can't get it to work correctly. I've spent hours trying to track down a solution to this. The closest I've come is this post on the Samsung community forums:


I tried clearing my camera app's cache as suggested in that thread. I also went through all of my installed apps to try to track down anything that would be forcing my camera to only use portrait orientation and can't find a solution.

Any help with this issue would be greatly appreciated.

Thanks
 
Just downloaded a third party camera app too, just to see if it would behave differently. It too will only do portrait orientation photos. I'm really stumped here. I feel like the solution is going to be stupidly simple, but I can't seem to find it 😮‍💨.
 
Welcome to AC!

Try clearing the camera app data then force stop it

If it still happens try safe mode and if it still continues uninstall the camera app update.
 
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