Can download mp4 files from chrome.

[F8fofih]

After updating to android 11 my all app settings are changed , i brought them back to normal but now i cant find my downloaded chrome files on my files and i am not abel to download mp4 videos it says pending as soon as it starts . Please help. Device- M02s 3gb ram 32 gb rom

 

[belodion]

Welcome.

I don’t know what an M02s is, but others here may.

How did you update? In the normal way?

 

[B. Diddy]

Welcome to Android Central! I assume you're talking about the Samsung Galaxy M02s: www.samsung.com/in/smartphones/galaxy-m/galaxy-m02s-blue-64gb-sm-m025fzbfins/

Just to be sure -- you are talking about Chrome, and not the main Google search app, right? If you used the Google search app (and not Chrome) to download a file, you have to make sure the Google app's Storage permission is turned on (it defaults to off for some odd reason). If Storage permission is off, files go to a protected system directory called /document that can only be accessed by the Google app. If Storage permission is on, then files go to the standard /Download directory that the user can easily access.

Go to Settings>Apps, select the Google app, tap Permissions, then turn on Storage permission.

Another potential issue is if you're trying to default to the SD card for downloads, because Android 11's Scoped Storage might cause issues with that: https://www.androidcentral.com/what-scoped-storage