Bought a new unlocked Samsung Galaxy S10e in December and have been using without a SIM card to take photos and video - I may also have downloaded some files from email, but I'm not sure, and they wouldn't matter so much anyway.
I decided to insert the SIM card from my old phone to switch over just now, and it appears that there was an automatic factory reset. I had no idea that was going to happen and I wasn't given a chance to decline... I can't believe a simple "Are you sure... " is not part of the process, but I suppose security is the reason behind that. I wasn't fazed until I realized that said photos were saved to the phone's memory as opposed to a micro SD card, and I suddenly wanted to cromit... I always have one, but I dropped the ball this time. I also don't have a backup, physical or in the cloud, because I was so sure I had an SD card.
Yes, I know, I should have set that up, but I didn't want yet another account with Samsung, and Google makes you pay past 15 GB or the photos are of lesser quality if you go for their unlimited free thing.
I haven't used the phone since, because as soon as I saw the deceptively cheerful "Let's get started!" page and realized what had happened, the adrenaline rush made me turn it off and put the SIM card back in my old phone.
So... can I recover these files myself? If not, can a tech person recover them? If so, not sure if I should even ask this, but any suggestions as to who could do such a thing in Montréal, Québec?
Thanks so much for your input!
I decided to insert the SIM card from my old phone to switch over just now, and it appears that there was an automatic factory reset. I had no idea that was going to happen and I wasn't given a chance to decline... I can't believe a simple "Are you sure... " is not part of the process, but I suppose security is the reason behind that. I wasn't fazed until I realized that said photos were saved to the phone's memory as opposed to a micro SD card, and I suddenly wanted to cromit... I always have one, but I dropped the ball this time. I also don't have a backup, physical or in the cloud, because I was so sure I had an SD card.
Yes, I know, I should have set that up, but I didn't want yet another account with Samsung, and Google makes you pay past 15 GB or the photos are of lesser quality if you go for their unlimited free thing.I haven't used the phone since, because as soon as I saw the deceptively cheerful "Let's get started!" page and realized what had happened, the adrenaline rush made me turn it off and put the SIM card back in my old phone.
So... can I recover these files myself? If not, can a tech person recover them? If so, not sure if I should even ask this, but any suggestions as to who could do such a thing in Montréal, Québec?
Thanks so much for your input!
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