Can only see sent OR received messages - NOT both

[bevans89]

My work phone (Alcatel Joy 1 - Android 8.1.0) does not show both my sent AND received messages. It only shows one or the other, and seems to be based on what the last message was. I.e.: when I receive a text, I can see all their messages to me but not my replies. If I then reply, all I can see are my sent messages, and their messages to me disappear.

I had a look around and tried a few fixes myself but none have worked. I tried messing with the date and time, and also tried a different SMS app (Chomp), but have had no luck. With Chomp - the messages actually separated into two different conversations - i.e. my sent messages in one, those received from the number in another.

This is an annoying issue as I can't look back over a conversation history. Has anyone experienced this before?

Thanks!

 

[mustang7757]

Hi, welcome.. you can try Google messages ?

My work phone (Alcatel Joy 1 - Android 8.1.0) does not show both my sent AND received messages. It only shows one or the other, and seems to be based on what the last message was. I.e.: when I receive a text, I can see all their messages to me but not my replies. If I then reply, all I can see are my sent messages, and their messages to me disappear.

I had a look around and tried a few fixes myself but none have worked. I tried messing with the date and time, and also tried a different SMS app (Chomp), but have had no luck. With Chomp - the messages actually separated into two different conversations - i.e. my sent messages in one, those received from the number in another.

This is an annoying issue as I can't look back over a conversation history. Has anyone experienced this before?

Thanks!

 

[bevans89]

Hi,

Yes! That's fixed it. I'm now using Google Messages at my standard app. Thanks so much.

I'm quite intrigued to see if anyone has any idea how/why this is happening, so if anyone does know, I'd be interested in hearing your thoughts!

Thanks very much mustang7757.

 

[mustang7757]

Hi,

Yes! That's fixed it. I'm now using Google Messages at my standard app. Thanks so much.

I'm quite intrigued to see if anyone has any idea how/why this is happening, so if anyone does know, I'd be interested in hearing your thoughts!

Thanks very much mustang7757.

Very good , your welcome!