Can you call Google and make a phone order?

[Lance Vang]

Can you call Google and make a phone order? I'm tired of all the refreshing and constantly clicking the "PROCEED" button..

 

[KitN]

Re: Through the Phone

Can you call Google and make a phone order? I'm tired of all the refreshing and constantly clicking the "PROCEED" button..

Nope. You can only place Play Store orders online. I know, it sucks.

Sent from my Nexus 4

 

[hawgs911]

Re: Through the Phone

Yea I tried that today...

Me: Hello Id like to place an order for a Nexus 4.

CSR: We cant take over the phone orders, you have to use the website.

Me: I?m trying but the website is not working.

CSR: We are not allowed to take over the phone orders, it?s a security thing.

Me: That?s weird. Lots of company?s take phone orders on products.

CSR: We?ve been told to tell folks to just keep hitting refresh.

Me: So that?s Google?s answer to customer service?

CSR: It?s a high demand product so yea.

As you can imagine Im not really a fan of google right now...

 

[FYourProblems]

Re: Through the Phone

Yea I tried that today...

Me: Hello Id like to place an order for a Nexus 4.

CSR: We cant take over the phone orders, you have to use the website.

Me: I?m trying but the website is not working.

CSR: We are not allowed to take over the phone orders, it?s a security thing.

Me: That?s weird. Lots of company?s take phone orders on products.

CSR: We?ve been told to tell folks to just keep hitting refresh.

Me: So that?s Google?s answer to customer service?

CSR: It?s a high demand product so yea.

As you can imagine Im not really a fan of google right now...

Go on the website hit refresh a few times and order it... worked for me. This has nothing to do with customer service, this has to do with a huge hyped up product being released with a lot of demand.

 

[hawgs911]

Re: Through the Phone

I guess I would buy that if this was the first time. Its not like Google's a mom and pop shop with limited resources.