Canadian Nexus 4 Ordered On December 3rd - Order Status and Tracking

[c_86]

What's pissing me off is why they did put it back up for sale when they don't have the items in hand to ship. This is ridiculous.

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[Teenwolf76]

I ordered on Dec 3rd, Shipping time 3 to 5 business days but till today no tracking number. When I call
Google play support, they also have no update, they r good for nothing. Its in pending state, I have not received any
Backorder email also.

Doesn't bode well for those that have 1-2 week shipping times or beyond! I loathe Google's customer service lack of transparency.

 

[badbrad17]

Google said the same thing when I ordered my N7 this past summer. I believe they said 2-3 days shipping. The device was actually in transit for 5 business days/7 calendar days. There are several people here who have already received a device from Google Play this year (including round one of the N4 in November) and it was shipped from KY.

If this is the case then they will be eating a lot of shipping charges.

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[badbrad17]

The world is ending in a couple of weeks. I was hoping to get my N4 before we all die. Doesn't look like it will happen. Bummer.

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[V-Tech]

The world is ending in a couple of weeks. I was hoping to get my N4 before we all die. Doesn't look like it will happen. Bummer.

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Actually the world is ending in exactly 10 days

And ye it would be nice to get the device before the world ends and we all die

 

[ImmenseBrick]

I ordered my Nexus 4 16gb on Dec 3rd at 12:02pm. Shipping has been quoted as 1-2 weeks. They had the amount on my credit card, then it dropped off. No updates as of yet. It does not seem like anyone in Canada has received a unit from the Dec 3rd batch. Why put it on sale when no one will get it in 3 weeks. Not a happy camper here.

 

[mecca319]

well it does say 1-2 weeks...i guess everyone is eager to get their hands on N4.
I ordered mine at 12:06pm and got 1-2weeks on my confirmation email... no charge on my CC. i wish it'd be here by the end of this week but if not oh well... as long as the 1-2 week quote is honored i won't care. It's a whole another story if it doesn't ship within that time frame they provided as it wasn't easy placing the order in the first few minutes with high traffic.

 

[V-Tech]

I ordered my Nexus 4 16gb on Dec 3rd at 12:02pm. Shipping has been quoted as 1-2 weeks. They had the amount on my credit card, then it dropped off. No updates as of yet. It does not seem like anyone in Canada has received a unit from the Dec 3rd batch. Why put it on sale when no one will get it in 3 weeks. Not a happy camper here.

Not only no one from Canada received the device, everyone is still in pending status and didnt not receive any shipping info.

 

[alex sagel]

Just got off the phone with google, i had the 1-2 weeks time frame. The google rep told me that i should receive my order by 21st at the latest, shipping time is also 2 days so im assuming it's coming from Toronto or at least for those of us who ordered and got the 1-2 week time frame.

 

[ImmenseBrick]

Very true. Like mecca said I guess they did quote 1-2 weeks but I am just so damn eager. I have a lame samsung focus right now....nothing like looking at those damn windows phone 7.5 tiles all the time. Really looking forward to going android/nexus. I keep hoping the email will come saying it has shipped, then again I am sure we are all waiting for that.

 

[dbss]

Finally someone who has 3-5 business days...I got the same thing and nothing yet...on follow up with google play store this is the response I get:

Thank you for contacting us regarding your Nexus 4 order. I'm more than happy to answer any questions you have.

We are taking orders based on available inventory and are quoting timeframes based on when your order will ship. Packages ship within these timeframes based on the order in which they were received.

Your order will be shipped in the time frame quoted when when you placed your order if not sooner. If you ordered on the 4th your timeframe would have been 4-6 weeks.

If you need any further assistance please feel free to reply to this email.

Regards,

Lloyd
Google Play Support Team

I sent the guy a copy of my order and this is his reply back:

Thanks for the reply! I apologize for the error in the system. You order will ship in 4-6 weeks.

Is there anything else we can help you with?

I mean are they really serious???

 

[V-Tech]

Finally someone who has 3-5 business days...I got the same thing and nothing yet...on follow up with google play store this is the response I get:

Thank you for contacting us regarding your Nexus 4 order. I'm more than happy to answer any questions you have.

We are taking orders based on available inventory and are quoting timeframes based on when your order will ship. Packages ship within these timeframes based on the order in which they were received.

Your order will be shipped in the time frame quoted when when you placed your order if not sooner. If you ordered on the 4th your timeframe would have been 4-6 weeks.

If you need any further assistance please feel free to reply to this email.

Regards,

Lloyd
Google Play Support Team

I sent the guy a copy of my order and this is his reply back:

Thanks for the reply! I apologize for the error in the system. You order will ship in 4-6 weeks.

Is there anything else we can help you with?

I mean are they really serious???

I saw few people here that had a shipping time of days and not weeks an no one actually got the device shipped. It probably was a mistake (one of many) Google did in the orders. I believe that they opened the sale in Canada without actually having a stock because otherwise it's been a week already and they would at least start shipping the device. It really is messed up what they did/doing.

 

[ImmenseBrick]

I am going to be watching this forum like a hawk until the units start arriving. I am in Vancouver BC so chances are I will be behind you fine folks on the east coast. I wonder why they are selling units when they know they wont have stock to ship out for at least a week, maybe even 2!

 

[ImmenseBrick]

I really wish google would actually have stock before they ship it. Does anyone else think its weird that they are selling products without having them? last I checked these were not pre-orders. I hope we all get these phones soon. I will update when I get it. I am in Vancouver so I might be behind you fine people on the east coast.

 

[V-Tech]

I really wish google would actually have stock before they ship it. Does anyone else think its weird that they are selling products without having them? last I checked these were not pre-orders. I hope we all get these phones soon. I will update when I get it. I am in Vancouver so I might be behind you fine people on the east coast.

It's not a problem to sell something without a stock as long as you inform people that this is a pre-order and shipping date is X-Y and not final yet or something in that area.

Selling a device without having it in stock and giving a shipping estimation that you cant handle is just wrong!

 

[shareef68]

ImmenseBrick I'm in Vancouver too. When did your order go through? Mine went through at 12:07, estimated ship of 1-2 weeks, order still shows as pending..

 

[Fairclough]

PS: Wish me good luck? I have an exam today.

Goodluck! when I had my exams the Nexus went on sale the same time is started haha.
I would presume Google would change its status the same time as your bank does.

 

[ImmenseBrick]

Shareef, I ordered mine at 12:02pm Pacific time on the 3rd. I have had no update other than the day I bought it where it said 1-2weeks for shipping. That is all so far.

ImmenseBrick I'm in Vancouver too. When did your order go through? Mine went through at 12:07, estimated ship of 1-2 weeks, order still shows as pending..

 

[Rike255]

I am going to be watching this forum like a hawk until the units start arriving. I am in Vancouver BC so chances are I will be behind you fine folks on the east coast. I wonder why they are selling units when they know they wont have stock to ship out for at least a week, maybe even 2!

Haha ya I have been too. Seems like the best place to keep up-to-date with what's happening with everyone else.

 

[V-Tech]

I am going to be watching this forum like a hawk until the units start arriving. I am in Vancouver BC so chances are I will be behind you fine folks on the east coast. I wonder why they are selling units when they know they wont have stock to ship out for at least a week, maybe even 2!

It depends on where it will be shipped from. If it will be shipped from Canada then it will probably be shipped from the east coast and then we (Toronto) will get it before you. If it will be shipped from the US then there is a chance that we will get it almost at the same time.