cannot access current phone call from home screen

[Android Central Question]

if i am on a call, and i move to another screen to get the information i need for the call, when i return to the call, i cannot get to the current call - the screen will not allow me to access the pull down menu to get to the call. how can i avoid this?l

 

[Rukbat]

If you tap the Phone icon, does it ask if you want to return to the call?