Cannot answer phone call if screen is on

[ronnie james]

Stock 4.4.4.
Rooted
Locked

If I am using another app and receive a phone call, I am not able to answer it. The navigation buttons stop responding and the pull down drawer won't allow me to answer. I noticed this behavior over the last few weeks. Its been a headache.
I tried removing all recent apps, clearing cache and rebooting in safe mode. Nothing has helped yet.
Anyone seen this behavior before? Any ideas on what to try?

 

[p3ntyne]

Stock 4.4.4.
Rooted
Locked

If I am using another app and receive a phone call, I am not able to answer it. The navigation buttons stop responding and the pull down drawer won't allow me to answer. I noticed this behavior over the last few weeks. Its been a headache.
I tried removing all recent apps, clearing cache and rebooting in safe mode. Nothing has helped yet.
Anyone seen this behavior before? Any ideas on what to try?

What root tweaks do you have?

By 'clearing cache', do you mean clearing the data and cache of dialer app? If not, I'd suggest trying that. Also try turning off notifications and re-enabling them after a short while (for the dialer app).

 

[srkmagnus]

Let us know if the above suggestions help. Otherwise, the issue may be related to another app, service, or mod that may be lingering somewhere. The best way to clear it is a factory reset and get booted back up. Be sure to backup all data and sync with your accounts before a reset.