cannot download from playstore

[twiget]

Unable to download apps or updates from playstore. Get a failed message that says error 495. Anybody know what's up with this.

 

[Adamsberg]

Found this ...
http://appslova.com/android-fix-error-495-in-google-play-store/

 

[twiget]

Well, none of that changed anything. Symptoms remain the same. I dunno!!!!

 

[GSDer]

Is your problem only occurring on Wi-Fi or also with Wi-Fi turned off and Mobile data turned on?

Have you tried booting into Recovery mode and clearing the system cache?

Factory Reset?

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4

 

[twiget]

Mobile data only. Wi-Fi is turned off as I don't use it. I have done no rebooting/clearing as I don't know how. If I do factory reset, won't I lose all bookmarks and contacts etc etc ?? I used to be able to download from play store, but something has changed. I don't know what is going on but it's a pain. Constantly downloading updates just for the download to fail. Good thing I have unlimited service, or I would be a-hurt-n.

 

[twiget]

Now I cannot even connect to playstore. When the icon is tapped playstore momentarily starts loading, then reverts back to homescreen. I am totally lost.

 

[GSDer]

You can try these fixes:
1. go to Settings -> Application manager -> ALL, find 'Google Play Store' and select it - Clear cache, if that doesn't work Clear data, if that doesn't work Force stop; if that doesn't work Uninstall updates (restart the phone between each intermediate step)
2. go to Settings -> Application manager -> ALL, find 'Google Services Framework' and select it - Clear data, if that doesn't work Force stop
3. go to Settings -> Application manager -> press the Menu button -> select 'Reset app preferences'
4. go to Settings -> Application manager -> ALL; scroll to the very bottom of the list and see if 'Downloads' is disabled - if it is, Enable it; also see if 'Google Account Manager' is disabled and if it is Enable it
5. go to Settings, find the Accounts group, select Google, select your Gmail address then select the 'Remove account' button. Restart the phone then add your Google account back.
6. Last is the dreaded Factory Reset - go to Settings -> Back up and reset -> Factory data reset. Be sure you've: synced your Google account; saved any pictures/videos to your computer or SD card or the cloud; saved any SMS/MMS that you care about (the Kies software is the only reliable method I've found to backup/restore MMS); saved your call logs if you care about that; backed up your application data if you want to save your game progress, etc.

Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4

 

[twiget]

Step #2 took care of problem. Thank you so much for your help.