Cannot get to Gmail inbox

WarnerYoung

Well-known member
Jan 31, 2011
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My mom has an S20 FE like me, but she's running into a problem I've never seen before. Occasionally, her Gmail app will only show the actual mail message (like when you click an email to read it). She can swipe left/right to read other emails. But there is no back arrow at the top to return to the Inbox. As far as I can tell, there's no way to do it at all. The system back button at the bottom will return her to the home screen.

If I kill the Gmail app, the next time it's opened, it will show the inbox, but soon after, it gets stuck again. Anyone have any ideas?
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
167,795
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Is this only when she taps a Gmail notification to open an email?
 

mustang7757

Super Moderator
Moderator
Feb 6, 2017
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Can try resetting the Gmail app by clearing data then force stop
 

WarnerYoung

Well-known member
Jan 31, 2011
97
0
0
B. Diddy, no, it happens even when opened from the app icon.
mustang7757, thanks. We'll try that.
 

bjones7134

Member
Jan 5, 2014
6
0
0
Has anyone found a fix for this? All my android devices act this way, for the past few months.
 

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