Cannot sign on, cannot get password reset

  • Thread starter Android Central Question
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A

Android Central Question

Computer crashed all passwords wiped out, my sign on is
[Mod redacted]

my email is [Mod redacted email]

System will not send password reset.

Tried numerous times

No other contact location noted on site.
 
Last edited by a moderator:

Laura Knotek

Moderator Captain
Moderator
Jan 8, 2011
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Are you using a local account or a Microsoft account? What version of Windows? Is this OEM or retail Windows license? Is BitLocker enabled?

Do you have an Administrator Password on your BIOS?
 

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