Cant add any contacts to a group on Galaxy Note 8

[Android Central Question]

I've created the group itself, given it a name, added a ringtone but when I come to add members to the group (by clicking the "Add Member" button I can not see any contacts. Even if I use the search function it still cannot locate any contacts.

The contacts themselves are shown in the Contacts list App - so I can phone or txt them individually but I want to add them to a Group.

So in the Contacts App I click on: Groups>Football (the name of the group) and see that there are no members. From there I click on Edit>Add Member. Then I see 'No Contacts. If I search for contacts it then says "no results found' even though that contact name does exist. I guess I must be doing something wrong or have not done a set up step beforehand, but cant think what it is.

I have a Galaxy Note 8 - upgraded to run Android v.8- The phone itself is new (got it today) as it is a works phone. Anyone able to help?

 

[mustang7757]

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

[Moved this to Note 8 Forum for specific traffic]

 

[ManiacJoe]

What happens if you start at an individual contact and do an "add to group"?

 

[B. Diddy]

Welcome to Android Central! Also, are you able to create new groups without difficulty?