can't change usb options

sanok

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Jan 13, 2017
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In Android 6 home screen when I swipe from top to bottom there is a USB menu (when USB is connected to PC). I can't choose any other options like file transfers MTP or photo transfers PTP, only charging is selected.
In settings -> developer options I have changed the USB configuration to MTP or PTP and rebooted but it doesn't help. I just can't transfer photos or videos to PC
 

ManiacJoe

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Aug 5, 2015
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Are you using the original usb cable that came with the phone?
Does your computer recognize the phone at all as being connected?
 

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